Wellness Experience Architect

Miraval The Red Sea; Saudi Arabia; On-site; SAR 112,000 - 169,000; Full time

Job summary

A luxury wellness resort in Saudi Arabia seeks a Guest Service Executive to deliver intuitive, personalized experiences for guests. The role involves coordinating wellness itineraries, providing guest service, and collaborating with teams across the resort. Candidates should have a background in luxury hospitality, strong communication skills, and experience in guest relations. English fluency is required; knowledge of Arabic is a plus. Join a dedicated team committed to enhancing guest well-being.

Qualifications

• Minimum 2 years’ experience in luxury hospitality or guest relations.
• Strong background in customer service and schedule coordination.
• Fluency in English; Arabic or other language skills are a plus.

Responsibilities

• Greet guests warmly and assist with anticipatory service.
• Create personalized wellness itineraries tailored to guest needs.
• Coordinate with various departments to enhance guest experiences.

Skills

Luxury hospitality experience

Guest relations

Customer service

Emotional intelligence

Organizational skills

Tools

Hotel systems (Opera or similar)

MS Office

Job description

A luxury wellness resort in Saudi Arabia seeks a Guest Service Executive to deliver intuitive, personalized experiences for guests. The role involves coordinating wellness itineraries, providing guest service, and collaborating with teams across the resort. Candidates should have a background in luxury hospitality, strong communication skills, and experience in guest relations. English fluency is required; knowledge of Arabic is a plus. Join a dedicated team committed to enhancing guest well-being.