Spa Supervisor Four Seasons Hotel Riyadh

Four Seasons Hotels and Resorts; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel chain in Riyadh seeks an experienced Spa Supervisor to oversee daily operations and ensure exceptional service standards. This role involves supervising spa staff, managing schedules, and maintaining a positive environment for guests. Candidates should have at least 2 years of supervisory experience in a luxury spa, a strong understanding of spa operations, and excellent English proficiency. The position offers a competitive net salary, housing, transportation, and various employee benefits, promoting career growth and development.

Benefits

Competitive Net Salary

Housing provided

Transportation provided

21 days vacation

10 days Public Holidays per year

Paid home leave tickets

Complimentary employee meals

Medical Insurance

Life Insurance

Employee Assistance Program

Worldwide Complimentary Room Nights

Laundry/dry cleaning provided for work attire

Growth & Development opportunities

Qualifications

• Minimum 2 years of supervisory experience in a luxury spa or wellness environment.
• Strong understanding of spa operations, treatments, and guest service standards.
• Demonstrated ability to supervise and support therapists and front desk colleagues.

Responsibilities

• Support daily spa operations and ensure service standards are delivered.
• Coordinate daily schedules and help manage front desk operations.
• Foster a positive and professional work environment.

Skills

Excellent English proficiency

Spa operations knowledge

Supervisory experience

Interpersonal skills

Customer service standards

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

About The Role:

As a Spa Supervisor, you play a key role in supporting the daily operations of the spa while ensuring exceptional service standards are consistently delivered. You will assist in supervising spa colleagues, coordinating daily schedules, and ensuring smooth front desk and treatment operations.

You are responsible for helping foster a positive and professional work environment that reflects Four Seasons values and service culture. Through your attention to detail and leadership support, the spa team is empowered to deliver memorable guest experiences.

Your ability to maintain an atmosphere of relaxation, professionalism, and efficiency is essential in enhancing guest satisfaction and loyalty. By being present on the floor and leading by example, you help ensure guests feel welcomed, cared for, and valued throughout their spa journey.

Four Seasons Hotel Riyadh:

Located in the heart of the capital, Four Seasons Hotel Riyadh offers a refined luxury experience combining modern sophistication with Saudi hospitality. The hotel features world‑class dining, wellness facilities, and personalized service delivered with genuine care.

Guests enjoy an elegant urban retreat, where exceptional experiences are created through attention to detail and heartfelt service—hallmarks of the Four Seasons brand.

Knowledge and Skills:

• Excellent reading, writing, and oral proficiency in the English language.
• Minimum 2 years of supervisory experience in a luxury spa or wellness environment.
• Strong understanding of spa operations, treatments, and guest service standards.
• Demonstrated ability to supervise and support therapists and front desk colleagues.
• Knowledge of 5‑star service standards and spa policies and procedures.
• Ability to assist with scheduling, inventory control, and daily reporting.
• Hands‑on spa experience as a therapist (massage therapist, esthetician, etc.) is preferred.
• Strong interpersonal skills with high team credibility.
• Consistently meets and exceeds guest expectations.

What to Expect:

• Competitive Net Salary in a Tax‑Free Environment
• Housing is provided
• Transportation is provided
• 21 days vacation
• 10 days Public Holidays per year
• Paid home leave tickets
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning provided for work attire
• Growth & Development opportunities