ServiceNow Business Process Consultant- Arabic Speaking

Trades Workforce Solutions; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A regional consulting firm is hiring an Arabic-speaking ServiceNow Business Process Consultant to drive transformation programmes in the Middle East. This role requires fluent Arabic and hands-on experience with ServiceNow. The consultant will analyze business processes, lead workshops, and implement solutions across various ServiceNow modules like ITSM, IRM, ITOM, and more. An excellent package includes relocation support, visa sponsorship, and medical cover.

Benefits

Relocation support

Visa sponsorship

School fees

Medical cover

Additional benefits

Qualifications

• Proven experience across ServiceNow modules like ITSM, IRM, ITOM, CSM, SPM.
• Fluent in both Arabic and English.
• Experience with Middle East clients is highly desirable.

Responsibilities

• Analyse and map business processes to ServiceNow capabilities.
• Lead workshops with Arabic-speaking stakeholders.
• Translate business requirements into ServiceNow solutions.
• Support ServiceNow implementations across multiple modules.
• Act as the bridge between business and technical teams.

Skills

Fluent Arabic

ServiceNow experience

Process design

Stakeholder engagement skills

Tools

ServiceNow

Job description

We’re hiring an Arabic-speaking ServiceNow Business Process Consultant to support transformation programmes across the Middle East.

This role requires fluent Arabic and hands-on ServiceNow experience. To ensure a good fit for both sides, applications will only be considered from candidates who meet both requirements.

Key responsibilities

• Analyse and map business processes to ServiceNow capabilities
• Lead workshops with Arabic-speaking stakeholders
• Translate business requirements into ServiceNow solutions
• Support ServiceNow implementations across multiple modules including ITSM, IRM, ITOM, CSM, and SPM
• Act as the bridge between business and technical teams

Requirements

• Proven ServiceNow experience across any module, with experience in one or more of the following highly desirable: ITSM, IRM, ITOM, CSM, and SPM
• Fluent Arabic and English
• Strong process design and stakeholder engagement skills
• Experience working with Middle East clients is highly desirable

Package

An excellent package is on offer, including relocation support, visa sponsorship, school fees, medical cover, and additional benefits.

If this aligns with your background, apply directly or get in touch for more details.