Sales Manager

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

What is the job?

The position is accountable for soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. To analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Every day is different at IHG, but you’ll mostly be:

1. Identify and develop potential clients in specified offline segments and incorporate into Sales Pipelines
2. Acquire thorough knowledge of respective accounts and their hospitality needs
3. Promote all the hotel’s products and services
4. Conduct regular planned sales visitations to respective accounts
5. Understand client requirements and ensure that the products and services offered correspond effectively to their request
6. Provide after-sales service and ensure that all client feedback is taken seriously and escalated to relevant top management if necessary
7. Meet and exceed given Top-line Revenue objectives
8. Ensure cost-effective sales activities are practiced at all times
9. Work to increase hotel profitability with higher yielding rates and lower cost of sales
10. Ensure accurate and timely reporting on the market and competitor information
11. Ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and tasks
12. Ensure team productivity by achieving sales visitation targets as well as other assigned sales activities such as telemarketing and canvassing
13. Any other duties and responsibilities as and when directed by the General Manager as deemed necessary, relevant and related in the course of work

What we need from you:

Minimum of 2-3 years Sales experience in 5* Hotel property; Hospitality degree or equivalent; Excellent customer relations, problem solving and time management skills; Proficient knowledge of Microsoft Office and Opera Sales; Proven ability to create new business opportunities; Assertive, professional and positive with a proven ability to develop in a team environment; Must be able to work independently and maintain a positive attitude within a very busy environment; Valid driver's license is preferred.

What we offer:

In return, we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies. At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. - visit www.http://careers.ihg.com to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.