Sales Consultant \ Al-Madinah

Abdullah Hashim Co. Ltd; Medina Province; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading automotive company in Saudi Arabia is looking for a Sales Consultant to generate sales and provide exceptional customer service. The Sales Consultant will engage with customers, understand their needs, present suitable vehicles, and facilitate the sales process while meeting sales targets. Ideal candidates should have over 3 years of experience in automotive sales and possess strong communication and customer service skills. Join a dynamic team committed to building long-term customer relationships.

Qualifications

• 3+ years of experience in a sales role in the automotive industry.
• High school diploma or equivalent is preferred.

Responsibilities

• Engage with customers to understand their needs.
• Present suitable vehicles and facilitate the sales process.
• Prepare and present sales contracts and financing options.
• Meet or exceed sales targets.
• Maintain accurate records of sales activities.

Skills

Strong communication

Negotiation skills

Customer service

Proficiency in Microsoft Office Suite

CRM software

Organizational skills

Time-management abilities

Education

High school diploma

Job description

Job Purpose

Sales Consultant is responsible for generating sales and providing exceptional customer service. This role involves engaging with customers, understanding their needs, presenting suitable vehicles, and facilitating the sales process. The Sales Consultant aims to achieve sales targets while building long-term relationships with customers.

Responsibilities and Duties

• Greet customers warmly and ascertain their needs and preferences.
• Provide detailed information on vehicle features, specifications, and pricing.
• Conduct test drives and demonstrate vehicle capabilities.
• Guide customers through the entire sales process, from initial inquiry to final purchase.
• Prepare and present sales contracts, financing options, and other related documentation.
• Negotiate terms and conditions of sales agreements.
• Stay up-to-date with the latest information on vehicle models, features, pricing, and industry trends.
• Educate customers on the benefits and features of different vehicles to assist them in making informed purchasing decisions.
• Provide exceptional customer service by addressing inquiries, resolving issues, and following up post-sale to ensure customer satisfaction.
• Develop and maintain positive relationships with customers to encourage repeat business and referrals.
• Meet or exceed monthly and quarterly sales targets set by the National Sales Manager.
• Participate in sales meetings and training sessions to enhance selling skills and product knowledge.
• Monitor and analyze market trends and competitor offerings.
• Provide feedback to the Sales Manager on customer preferences, market trends, and competitive landscape.
• Maintain accurate records of all sales activities, customer interactions, and inventory.
• Prepare regular sales reports and updates for the Branch Manager.
• Assist with showroom displays and promotional events.

Education

High school or diploma is preferred.

Experience

3+ years of experience in a sales role in automotive industry.

Competencies

• Strong communication, negotiation, and interpersonal skills.
• Excellent customer service skills and a customer-focused attitude.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Strong organizational and time-management abilities.