Returns Team Lead: Drive Efficiency and Quality

Ninja ?? نينجا; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail company in Dammam is seeking a Return Team Leader to manage returns processing operations. The ideal candidate will lead a team to ensure efficient and accurate returns. Responsibilities include training staff, developing strategies, and ensuring compliance with company policies. Applicants should possess a diploma in a related field and have at least 2 years of experience in a similar role. Strong leadership and negotiation skills are essential along with proficiency in inventory management software.

Qualifications

• Diploma in Business Administration, Supply Chain, Logistics, or a related field required.
• 2 years of experience in a similar role within the retail industry preferred.
• Strong leadership and team management skills are essential.

Responsibilities

• Lead and supervise the returns team handling damaged and expired products.
• Train staff on handling, documentation, and process compliance.
• Develop and implement strategies to streamline return operations.

Skills

Leadership skills

Communication skills

Analytical skills

Negotiation abilities

Detail-oriented

Proficiency in Microsoft Office

Education

Diploma in Business Administration or related field

Tools

Inventory management software

Job description

A leading retail company in Dammam is seeking a Return Team Leader to manage returns processing operations. The ideal candidate will lead a team to ensure efficient and accurate returns. Responsibilities include training staff, developing strategies, and ensuring compliance with company policies. Applicants should possess a diploma in a related field and have at least 2 years of experience in a similar role. Strong leadership and negotiation skills are essential along with proficiency in inventory management software.