Management And Operations Jobs

The Loss Prevention Specialist is responsible for protecting company assets and minimizing shrinkage by operating and monitoring CCTV systems, identifying and investigating suspicious activity, supporting security risk assessments, and ensuring consistent compliance with loss prevention procedures. The role works closely with Store Management and Operations to reduce losses caused by theft, fraud, process gaps, and operational errors while maintaining a safe and welcoming customer environment.

• Operate, monitor, and maintain effective daily use of CCTV systems and surveillance tools.
• Identify suspicious behavior and high-risk situations through real-time monitoring and recorded footage review.
• Ensure recording quality, coverage effectiveness, and proper storage/archiving of video evidence.
• Report CCTV issues or coverage gaps and coordinate with relevant teams for corrective actions.

• Implement and enforce loss prevention practices to reduce theft and shrinkage across the store and back-of-house areas.
• Monitor high-risk zones (entrances/exits, cash handling, fitting rooms, stock rooms, receiving areas) to prevent losses.
• Support cycle counts and stocktakes; help analyze variances and recommend preventive solutions.
• Verify adherence to receiving, storage, returns, and inventory movement controls.

• Participate in security risk assessments and identify vulnerabilities and root causes (e.g., blind spots, procedural gaps, access control issues).
• Analyze incident patterns and shrink data to propose targeted countermeasures and process improvements.
• Recommend practical improvements to layouts, camera positioning, access restrictions, and preventive controls.

• Respond professionally to loss prevention incidents (theft, attempted theft, fraud, vandalism, policy breaches) according to company procedures.
• Prepare accurate, timely incident reports with supporting evidence and clear recommendations.
• Preserve evidence appropriately and maintain confidentiality at all times.
• Coordinate with Store Management and relevant internal stakeholders; liaise with authorities when required and in line with company policy and local regulations.
• Support awareness activities to promote a “prevention-first” culture among store teams.
• Provide guidance to employees on loss prevention procedures, safe practices, and correct escalation steps.
• Ensure ongoing compliance with company policies, SOPs, and security standards without compromising customer service.

• Education: High School Diploma (minimum).
• Experience: Minimum 2 years of hands‑on experience with CCTV systems and surveillance operations.
• Retail Experience: Prior experience in retail loss prevention is required or strongly preferred.

• Training course in Security Risk Analysis / Security Risk Assessment.
• Training course in Loss Prevention, Theft & Shrinkage Prevention.
• Any additional certifications in security, investigations, risk management, or safety are an advantage.
• Strong observation and analytical skills; ability to detect patterns and anomalies.
• Practical knowledge of CCTV systems and evidence handling.
• Accurate reporting and documentation skills.
• High attention to detail and sound judgment under pressure.
• Professional communication and collaboration with store teams and management.
• High integrity, confidentiality, and ethical conduct.
• Ability to work on‑site and on shifts as required.

• Reduction in shrinkage rate and incident recurrence.
• Timely, accurate incident reporting and proper evidence preservation.
• Compliance level with receiving, cash handling, access control, and inventory movement procedures.
• CCTV uptime/coverage effectiveness and resolution of identified security gaps.
• Improvement actions implemented and tracked to closure.

Al Othaim Life

Associate

Full-time

Administrative / Accounting & Auditing (related to shrink control)