Guest Experience Supervisor - Room Service

W Hotels; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel brand in Riyadh is seeking a Supervisor to ensure optimal guest service and team collaboration. Responsibilities include overseeing staff, monitoring dining service, and maintaining operational efficiency. The ideal candidate should have at least 2 years of related experience with a minimum of 1 year in a supervisory role. Join a team that values diversity and fosters a welcoming environment where all associates can thrive.

Qualifications

• 2+ years of related work experience.
• 1+ year of supervisory experience.
• Knowledge of safety protocols.

Responsibilities

• Ensure team works together to meet guest needs.
• Monitor dining room for seating and service.
• Assist in staff hiring, training, and scheduling.

Skills

Team collaboration

Guest service

Supervisory skills

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Riyadh is seeking a Supervisor to ensure optimal guest service and team collaboration. Responsibilities include overseeing staff, monitoring dining service, and maintaining operational efficiency. The ideal candidate should have at least 2 years of related experience with a minimum of 1 year in a supervisory role. Join a team that values diversity and fosters a welcoming environment where all associates can thrive.