Controls Support Engineer

Vanderlande; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global market leader in logistics is seeking a passionate Controls Support Engineer. The role involves analyzing system performance, ensuring efficient baggage flow, and addressing incidents at Istanbul Airport. Candidates should have a bachelor's in engineering, PLC programming experience, and excellent communication skills. Join a vibrant team where you can grow and thrive in a fast-paced international environment.

Benefits

Career development opportunities

International work environment

Qualifications

• 3-5 years of experience on automated material handling systems.
• Ability to create customer documentation such as user manuals.
• Experience in programming Siemens PLCs.

Responsibilities

• Analyzing & reporting of system performance.
• Creating shift reports and raising problems.
• Working on priority incidents when escalated.
• Delivering preventive maintenance tasks.

Skills

Initiator and follower on engineering solutions

Strong customer focus

Clear communicator

Team player

Proactive

Eager to learn

Good analytical skills

Attention to detail

Ability to work under pressure

Good scheduler and performer

Ability to work in shifts

Education

Bachelor's degree in electrical, mechatronics engineering or similar

Tools

PLC programming

SCADA systems (WinCC)

SQL databases

ITIL Foundation knowledge

Job description

Overview

Job Title: Controls Support Engineer (Controls & Automation)

Are you looking to develop your career in continuous operations of the automation and information technologies in Baggage Handling System (BHS) at Istanbul Airport, and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth, and thrive on achievement? At Vanderlande, we are seeking passionate and ambitious people, capable of making a positive impact on the quality of our service delivery to our customer by ensuring a high-performance baggage flow operation for the entire airport, while developing a prosperous career in a fast-paced international environment.

Responsibilities

• Analyzing & reporting of the system performance (PLCs and baggage flow), and undefined behavior and phenomena of the system, as well as the functional reports and specific flow situations
• Creating shift reports and raising any problems in the automation system of the baggage flow line and debugging; coordinating with maintenance / SCADA team or open a ticket as needed
• Executing the lifecycle of open tickets locally or through global service desk
• Proper reporting between shifts and communicating with the stakeholders
• Analyzing and filtering events which are potential incidents
• Working on priority 1 and 2 incidents when escalated, resolving them within SLA
• Delivering the preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.)
• Creating documentation such as manuals, programming diagrams, network diagrams, and work instructions
• Performance analysis on the tickets and performance review with Functional Managers.
• Creating new or updating the existing processes according the change management process to increase the efficiency
• Studying developments on product lines, working with the latest and current firmware updates of the products managed by the LLC team, and updating the information in the Synergy database

Qualifications & Skills

• As an enthusiastic low-level control engineer you have the following skills:
• Initiator and follower on engineering solutions
• Strong customer focus
• A clear communicator, able to communicate at all levels, able to provide clear and concise information to stakeholders and management
• Team player and adaptable personality, willing to broaden skills outside core skillset and develops / mentors other team members
• Proactive (focus on service improvements)
• Eager to learn. Have the ability to dig into technical problems in its own areas, at the same time to maintain the overview on the system, software, and system behavior
• Have very good analytical skills and able to think “out-of-the-box”
• Ability to work under pressure on mission-critical systems
• Good attention to detail and ability to work to a high standard
• Good scheduler and performer in highly planned task regime
• Able and willing to work in shifts
• You should also have:
• a bachelor’s degree in electrical, mechatronics engineering or similar
• understandings on PLC, SCADA (WinCC), industrial networking systems including Ethernet/IP, Profinet, AS-I Network and PLC communications, experience in programming Siemens PLC’s
• understanding of SQL databases and reporting, as well as the diverse IT components (preferable)
• ITIL Foundation knowledge (preferable)
• certification on one or more of the above items (preferable)
• 3-5 years of experience on one or more of the above items, as well as automated material handling systems
• ability to create customer documentation such as user manuals, programming diagrams, network diagrams, and electrical drawings
• excellent communication skills, writing and speaking, in the Turkish and the English language
• residency in Istanbul or willing to move there, within commuting distance of the new airport

Our Company

• Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions, which seamlessly integrate innovative systems, intelligent software and life-cycle services.
• If you aspire to a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships, and rise to the challenge of industry-leading projects.
• You will grow, take ownership, and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.
• To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…

Your application

So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, then you may apply now by completing the application with your CV and covering letter.

Diversity & Inclusion Disclaimer

Vanderlande is an equal opportunity employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.