Adventure Park Manager

Accor; Al Bahah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel group in Saudi Arabia is seeking a Senior Leisure & Entertainment Manager for the Gamra Adventure Park. This role requires overseeing park operations, managing safety compliance, and delivering exceptional guest experiences. Candidates should have strong leadership and commercial skills, with at least 3 years of experience in managing leisure or entertainment attractions. The position offers a competitive salary and various rewards, alongside opportunities for personal and professional growth.

Benefits

Competitive salary package

Performance-based bonuses

Personal development opportunities

Global benefits on accommodation

Access to extensive learning platform

Qualifications

• Proven senior leadership experience in leisure, entertainment or adventure operations.
• Safety-driven, commercially minded and guest-focused.
• Min 3 years managing safety oriented entertainment attractions.

Responsibilities

• Oversee the launch and operation of Gamra Adventure Park.
• Ensure compliance with international safety standards.
• Deliver a high-quality, end-to-end customer journey.

Skills

Leadership

Commercial acumen

Guest experience focus

Safety standards compliance

Fluent in English and Arabic

Job description

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Mantis is seeking an experienced Senior Leisure & Entertainment Manager to oversee the launch and operation of Gamra Adventure Park and Activities, the first experiential Mantis project in Saudi Arabia.

The Park Manager will have full P&L responsibility, leading a team of operators attractions within the adventure park. The role requires strong leadership, commercial acumen, and a proven track record in managing multi-attraction leisure or entertainment destinations, with safety and guest experience as absolute priorities.

Operations & Safety

• Lead the safe, efficient operation of all adventure and cultural attractions in line with international safety standards and best practice
• Ensure all SOPs, inspections, maintenance regimes, training and documentation are in place and consistently applied
• Foster a strong safety-first culture while delivering fun, engaging guest experiences

Financial & Commercial Management

• Full ownership of park P&L, cost control and revenue optimisation
• Deliver accurate financial and operational reporting to Mantis management and board
• Drive performance through KPIs focused on revenue, throughput, profit margin and NPS

Guest Experience

• Deliver a high-quality, end-to-end customer journey, ensuring exceptional service standards across all attractions
• Oversee delivery of bespoke experiences including group visits, school programs, corporate events and celebrations
• Maintain a consistently high Net Promoter Score

Team Leadership

• Lead, train and develop operational teams through effective rostering, onboarding, performance management and coaching
• Resolve operational, people and guest issues with a long-term, solutions-focused approach
• Promote professionalism, engagement and accountability across all park operations

Stakeholder & Brand Management

• Act as the lead on-site representative, working closely with partners, landlords and internal stakeholders
• Align regularly with senior management on commercial, operational and marketing plans
• Serve as a brand ambassador, ensuring Mantis standards are reflected in presentation, behaviour and on-site activation opportunities

Key Deliverables

• Accurate financial and operational reporting
• Strong stakeholder relationships
• High safety, compliance and operational standards
• Consistently high guest satisfaction and NPS
• Sustainable revenue and profit growth

Qualifications

• Proven senior leadership experience in leisure, entertainment or adventure operations
• Strong communicator and people leader; fluent in English and Arabic
• Safety-driven, commercially minded and guest-focused
• Energetic, engaging and passionate about adventure, recreation and experiential tourism
• Mandatory Requirements
• Working with a wide array of activities and activations
• Min 3 years in proven track record managing safety orientated entertainment attractions
• Fit and healthy, enabling them to both participate in and operate activities safety
• Good level of English
• Willingness to work both inside and outside across all seasons
• Comprehensive understanding of industry related EN and ISO safety standards

Additional Information

Benefits, Rewards, Motivations: In recognition of your hard work and dedication, we offer:

• Lucrative Rewards: Your efforts won't go unnoticed – anticipate a competitive salary package with generous performance-based bonuses and incentives.
• Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
• Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
• Learning Opportunities: Access Accor's extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
• Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.