(Thai Speaker) Technical Sales Account Specialist - เจ้าหน้าที่ฝ่ายขายเชิงเทคนิค

TDCX; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global company is seeking an Inside Sales representative based in Kuala Lumpur to act as the first point of contact for business owners. You will handle inquiries via phone, email, and live chat, providing excellent support and building client relationships. The ideal candidate has at least a diploma and 1 year of experience in sales with knowledge of cloud solutions. Strong communication skills in Thai and English are essential. Enjoy a positive culture with attractive remuneration and great perks.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Strong learning and development plans

Engaging activities and recognition programs

Qualifications

• At least 1 year of experience in inside/field sales.
• Solid understanding of cloud computing models (IaaS, PaaS, SaaS).
• Strong verbal and written communication skills in Thai and English.

Responsibilities

• Act as the first point of contact for business owners.
• Handle business inquiries through phone, email, and live chat.
• Deliver excellent service and support to advertisers and users.
• Build strong client relationships and identify additional product opportunities.

Skills

Inside Sales

Cloud Solutions

Presentation Skills

Technical Communication

Client Relationship Building

Education

Diploma in any field

Job description

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Join a global company, winner of hundreds of industry awards

What is your mission?

Act as the first point of contact for business owners and introduce them to online marketing solutions that can help increase their business visibility.

Handle business inquiries through phone, email, and live chat.

Deliver excellent service and support to advertisers, publishers, and users.

Work closely with your assigned clients to provide strategic guidance and resolve issues in a consultative manner.

Build strong client relationships and identify opportunities to promote additional products.

Share feedback on tools, processes, and guidelines to help improve workflow and the overall customer experience.

Perform any additional tasks assigned by management that support your role and contribute to the continuous improvement of TDCX’s Quality Management System.

Who are we looking for?

Candidate must possess at least a Diploma in any field.

At least 1 year of experience in inside/field sales as a Inside Sales, Pre‑Sales Engineer, or Technical Sales Representative, with strong exposure to cloud solutions.

Cloud architecture certification from any major provider is an added advantage.

Solid understanding of Cloud Computing model include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS).

Excellent verbal and written communication skills in Thai and English.

Excellent presentation skills with the ability to communicate technical concepts clearly.

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