Senior Inside System Engineer

Veeam Software; Kuala Lumpur; On-site; MYR 204,000 - 287,000; Full time

Job summary

A leading global data resilience company is seeking a motivated Senior Inside Systems Engineer situated in Kuala Lumpur, Malaysia. In this role, you will provide pre-sales technical support, deliver product demonstrations, and work closely with the sales team to secure new customers. Candidates should possess a Bachelor’s degree and at least three years of technical experience in ICT, particularly with virtualization technologies. This position offers excellent benefits, including paid time off, medical insurance, and professional development opportunities.

Benefits

Paid time off

Private medical insurance

Flexible Spending Allowance

Professional training and education

Qualifications

• Minimum three years of technical experience within ICT.
• Demonstrated experience with virtualization technologies.
• Excellent verbal and written communication skills.

Responsibilities

• Provide web-based demonstrations of Veeam Software.
• Work closely with sales department to secure new partners.
• Respond to technical queries on Veeam solution stack.

Skills

Technical experience in ICT

Presentation ability

Excellent communication skills

Ability to solve complex technical problems

Education

Bachelor’s degree

Tools

VMware

Hyper-V

System Centre

AWS

Azure

Job description

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

Be part of something BIG. Veeam are looking to recruit a talented, motivated technical engineer eager to begin their presales career and to help us maintain our hyper‑growth in one of the worlds most virtualised markets. Veeam lead the way in tools built for virtualisation, offering a modern approach to data protection and end‑to‑end monitoring.

The Senior Inside Systems Engineer is a technical role responsible for working closely with the sales department and to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This office‑based role is as much about being evangelical for Veeam as it is about being a great technical resource. The opportunity is based in Malaysia, KL and is an inside role.

What You’ll Do

• Provide mainly web‑based demonstrations of Veeam Software, but there is scope for on‑site demonstrations and whiteboard sessions.
• Working closely with the sales department to secure new partners and customers.
• Working closely with the support and development departments to provide customer feedback.
• Lead generation activities such as events, webinars, user groups etc.
• Providing pre‑sales support as they evaluate Veeam software.
• Account management at a technical level for mainly our SMB customers.
• Track activities through our CRM.
• Respond to technical queries on the Veeam solution stack.
• Manage the removal of technical barriers to Sales.
• Work with end‑users and partners on removing issues and solving problems that may impede potential sales.
• Creation and delivery of technical presentations to the technical member within Channel partners.
• Maintain, run and operate the region's Executive Briefing Centre (EBC) environment.

What You’ll Bring

• Minimum three years of technical experience within ICT.
• Bachelor’s degree required (a combination of education and experience will be considered).
• Experience working with monitoring tools such as System Centre, preferably with a virtualisation or Windows operating system focus.
• Demonstrated experience with virtualisation technologies such as VMware, Hyper‑V, Xen, KVM, OpenStack etc.
• Familiarity with Microsoft management suites for both Servers and Desktops Professional certifications e.g. VCP, MCITP, VMTSP, VMCE, Azure or AWS a bonus
• A strong presentation ability over different delivery mediums, mainly WebEx.
• Excellent verbal and written communication skills; must be able to present to groups via telephone and in person.
• Ability to work independently with limited direction in a fast‑paced environment; must be a high‑energy, motivated self‑starter and be able to learn new technologies quickly.
• Understanding of business drivers for IT projects
• Ability to work on complex technical problems, with analysis and evaluation of data
• Ability to adapt to changes in roles and responsibilities.

What You’ll Get

• Paid time off plus three global VeeaMe Days for self‑care and paid volunteer time
• Private medical insurance for employees and dependents, including hospital, outpatient, dental, and wellness
• Free, confidential counselling, coaching, and legal/financial advice via CuraLinc EAP for employees and household family
• Flexible Spending Allowance for medical, dental, vision, wellness, fitness, and tech‑related expenses
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.