Branch Operation Executive

Public Gold Marketing Sdn Bhd; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading marketing firm in Penang is seeking an experienced branch manager to improve sales performance and manage daily operations. The role involves handling customer orders, ensuring stock levels meet SOPs, and working closely with internal teams. Candidates should possess at least a Bachelor’s degree in a related field and have strong communication skills in English and Malay. Fresh graduates are encouraged to apply. This opportunity provides valuable experience in a dynamic environment.

Qualifications

• Possess at least a Bachelor Degree in Business Admin or related field.
• Aggressive and sales driven mindset.
• Good communication skills in English & Malay.
• Self-motivated with strong self-management.

Responsibilities

• Lead and improve the branch’s sales performance and efficiency.
• Manage daily branch operations and work with internal teams.
• Handle customer orders and maintain order portals.
• Monitor branch stock levels to follow company SOPs.
• Respond to customer inquiries via various channels.
• Participate in company events and social media marketing.

Skills

Sales driven

Good communication skills in English & Malay

Presentation skills

Self-motivated

Education

Bachelor Degree in Business Admin, Management or related field

Job description

Lead and improve the branch’s sales performance, cost control, and administrative efficiency to achieve branch targets.

Manage daily branch operations and work closely with internal teams (operations, marketing, finance, logistics) to ensure smooth execution of business plans.

Handle customer orders, including maintaining order portals, managing online sales campaigns, promotions, and pricing, and ensuring all payments are up to date.

Monitor and manage branch stock levels to ensure they follow company SOPs.

Respond to customer inquiries via calls, messages, emails, and walk-ins.

Participate in company events and use social media marketing (e.g., Facebook Live) to promote products, working with the marketing team to create and run campaigns.

Provide feedback on marketing materials, advertising, and digital strategies to help grow brand awareness.

Perform general administrative, coordination, and support tasks as assigned by your superior.

Job Requirement:

Possess at least a Bachelor Degree in Business Admin, Management or other related field.

Aggressive and sales driven.

Possess good communication skill in English & Malays.

Self-motivated; exhibits strong self-management and sense of urgency.

Good presentation and public speaking skills

Other tasks or job assignments include but not limited to day-to-day administration, coordination, and service support assigned by superior based on business need.

Fresh Graduates/ Interns are encourage to apply.