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Jobs in Reynosa, Mexico

Enterprise Solutions Engineer

ElevenLabs

Mexico
Remote
MXN 1,104,000 - 1,474,000
19 days ago
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Remote Enterprise Solutions Engineer

ElevenLabs

Mexico
Remote
MXN 1,104,000 - 1,474,000
19 days ago

Marketing & Admin Analyst

Pavago

Mexico
Remote
MXN 200,000 - 400,000
19 days ago

Quality Assurance Specialist - Customer Success

Slope

Ciudad de México
Remote
MXN 553,000
19 days ago

Global Director, Customer Care Analytics & Recoveries

Tala

Mexico
Remote
MXN 1,657,000 - 2,210,000
19 days ago
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Analytics Director, Recoveries & Customer Support

Tala

Mexico
Remote
MXN 1,657,000 - 2,210,000
19 days ago

Software Developer (Salesforce)

EX Squared LATAM

Mexico
Remote
MXN 400,000 - 600,000
19 days ago

Consultor/a de datos en Azure

SDG Group

Ciudad de México
Remote
MXN 400,000 - 600,000
19 days ago
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UX Writer

Skydropx

Mexico
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MXN 200,000 - 400,000
19 days ago

Remote Digital Media Planner & Buyer (Data-Driven)

Financecolombia

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Remote
MXN 200,000 - 400,000
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19 days ago

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MXN 551,000 - 919,000
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MXN 1,470,000 - 1,838,000
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Remote
MXN 200,000 - 400,000
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MXN 368,000 - 1,290,000
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MXN 800,000 - 1,000,000
20 days ago

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MXN 70,000 - 90,000
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Enterprise Solutions Engineer
ElevenLabs
Remote
MXN 1,104,000 - 1,474,000
Full time
19 days ago

Job summary

An audio AI platform company is seeking a Solutions Engineer to enhance customer engagement and streamline integration solutions. The role requires strong technical skills in Python, excellent communication abilities, and a passion for technology and AI. Enjoy collaborating directly with customers and supporting sales with tailored technical assistance. This role offers the chance to work in a dynamic and innovative environment with opportunities for growth.

Benefits

Innovative culture
Growth paths
Learning & development stipend
Social travel stipend
Annual company offsite
Co-working stipend

Qualifications

  • Strong empathy for customers, sales and product teams.
  • Proficiency in Python and software architecture.
  • Experience in technical support or customer-facing roles.

Responsibilities

  • Collaborate with Account Executives to enhance technical sales.
  • Provide technical support and architect solutions for customers.
  • Craft technical demonstrations to showcase product value.
  • Develop enablement resources for sales teams.
  • Build self-service documentation for customers.
  • Identify productization opportunities and collaborate with product teams.

Skills

Customer Support
Integration Patterns
Technical Testing
Python
Communication Skills
Job description
About ElevenLabs

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.

Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.

Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.

How we work
  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer
  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

As a Solutions Engineer, you can expect to:

  • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.

  • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.

  • Craft compelling technical demonstrations that clearly communicate our product's value proposition.

  • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.

  • Build self-service tools and documentation that empower customers to implement solutions independently.

  • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements

We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:

  • Are passionate about AI, technology and ElevenLabs products.

  • Enjoy working directly with customers, iterating on solutions and providing tailored support

  • Have a talent for identifying patterns that can be standardized and scaled.

  • Have strong empathy for customers, sales and product teams.

  • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions

  • Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity

  • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.

  • Excellent communication skills with the ability to adapt messaging to different audiences.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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