Remote Enterprise Solutions Engineer

ElevenLabs; México; A distancia; MXN 1,104,000 - 1,474,000; Jornada completa

Descripción de la vacante

An audio AI platform company is seeking a Solutions Engineer to enhance customer engagement and streamline integration solutions. The role requires strong technical skills in Python, excellent communication abilities, and a passion for technology and AI. Enjoy collaborating directly with customers and supporting sales with tailored technical assistance. This role offers the chance to work in a dynamic and innovative environment with opportunities for growth.

Servicios

Innovative culture

Growth paths

Learning & development stipend

Social travel stipend

Annual company offsite

Co-working stipend

Formación

• Strong empathy for customers, sales and product teams.
• Proficiency in Python and software architecture.
• Experience in technical support or customer-facing roles.

Responsabilidades

• Collaborate with Account Executives to enhance technical sales.
• Provide technical support and architect solutions for customers.
• Craft technical demonstrations to showcase product value.
• Develop enablement resources for sales teams.
• Build self-service documentation for customers.
• Identify productization opportunities and collaborate with product teams.

Conocimientos

Customer Support

Integration Patterns

Technical Testing

Python

Communication Skills

Descripción del empleo

An audio AI platform company is seeking a Solutions Engineer to enhance customer engagement and streamline integration solutions. The role requires strong technical skills in Python, excellent communication abilities, and a passion for technology and AI. Enjoy collaborating directly with customers and supporting sales with tailored technical assistance. This role offers the chance to work in a dynamic and innovative environment with opportunities for growth.