Delivery jobs in Mexico

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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The position is responsible for managing and maintaining the relationship between the Didi and employees. The role involves ensuring alignment of employee interests with the company’s objectives, addressing employee relations issues.

• Creates a standard code of conduct that is consistent with the values of the organization, business strategy and HR strategy;
• Setup Discipline Management and Grievance Management policies and processes;
• Interpret and advocate DiDi values and compliance with HR policies for a business, region, or geography;
• Identify and raise the needs to mitigate potential risks by collaborating with HRBP, HR COE, Legal and RCCD;
• Provide systematical resolutions to employee relation issues, complaints and grievance by conducting investigations, using relevant legislation, relevant legislation knowledge and company policies;
• Provide reports to the company’s management on the status and trends of employee relations, and implement Employee relations initiatives that support organizational improvement;
• Develop and implemented training programs to enhance the handling skills of employee relations issues;
• Ensure compliance with labor laws and keep employee relations policies and procedures up to date.

Bachelor’s degree or higher in Human Resources Management or a related field preferred.

• 3-5+ years experience in employee relations management, in-depth knowledge of employment laws, regulations, and best practices;
• Fluent English & Spanish communication is a must;
• Excellent communication and coordination skills, capable of effective communication and negotiation with employees at different levels;
• Strong problem-solving and conflict resolution skills, able to handle complex employee relations issues & deal with sensitive and confidential information;
• Strong analytical and data-driven decision-making abilities;
• Experience working with global or multi-national companies is an added plus;
• Enthusiastic and proactive, able to work in a fast-paced work environment.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

We acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms