Vice President, Global Accounts

TaskUs; Tijuana; Presencial; MXN 2,087,000 - 2,610,000; Jornada completa

Descripción de la vacante

A leading digital services provider in Mexico is seeking a Vice President, Global Accounts. This strategic role focuses on aligning global operations, ensuring best practices across regions, and driving client success. The ideal candidate will have over 10 years of project management experience, strong communication skills, and a readiness for global travel (50-75%). This position offers a fantastic opportunity to lead within a people-first culture.

Formación

• 10+ years of project management/operations leadership experience in a BPO setting.
• Client communication skills are an asset.
• Willingness to travel 50-75% for global role.

Responsabilidades

• Offer solutions utilizing persuasive win themes and effective project management strategies.
• Develop a deep understanding of the TaskUs portfolio of Services and Solutions.
• Partner consistently with Client Services and Operations personnel as one team.
• Support quarterly business reviews with thought leadership.
• Establish goals, analyze growth, and provide accurate submissions of required reports.

Conocimientos

Project management/operations leadership experience

Strong communication skills

Exceptional presentation acumen

Passion for revolutionary technology solutions

Energetic and self-motivated

Ability to work independently and on a team

Global role travel readiness

Descripción del empleo

Overview

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has a People First culture with approximately 45,000 employees worldwide, across twenty-three locations in twelve countries, including the Philippines, India, and the United States.

What you can expect in a Vice President, Global Accounts role with TaskUs: this is a strategic leadership position focused on aligning the Operations team globally, bridging regional practices, and driving shared success by ensuring best practices and lessons learned flow across regions.

Responsibilities

• Offer solutions utilizing persuasive win themes and effective project management strategies
• Develop a deep understanding of the TaskUs portfolio of Services and Solutions
• Partner consistently with Client Services and Operations personnel as one team in front
• Support quarterly business reviews with thought leadership and present growth opportunities in this forum
• Establish goals, analyze growth, and provide accurate submissions of required progress reports, forecasts, and status of opportunities within operations

Qualifications

• 10+ years of project management/operations leadership experience in a BPO setting
• Strong communication skills; client communication is an asset
• Exceptional presentation acumen and experience
• A passion for revolutionary technology solutions
• Energetic and self-motivated
• Able to work both independently and on a team
• Global role travel readiness: travel 50-75%

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are part of our culture.