Travel Reservations & Service Specialist — Bilingual

Hispanic Alliance for Career Enhancement; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading travel services company in Mexico City is seeking a Customer Service Representative to assist customers with travel concerns. The successful candidate must be fluent in English and Spanish and possess a high school diploma. Responsibilities include communicating vital travel information, resolving conflicts, and operating computer systems. Flexibility to work various shifts, including weekends and holidays, is essential. This position offers local terms and conditions of employment.

Formación

• Must be at least 18 years of age.
• Fluency in English and Spanish is required.
• Must have a valid US Visa and Passport.

Responsabilidades

• Communicates travel information to customers in a courteous manner.
• Resolves customer conflicts requiring handling or service.
• Operates computer systems to access information.

Conocimientos

Fluent in English

Fluent in Spanish

Customer service skills

Flexibility to work various shifts

Reliable attendance

Educación

High School Diploma or equivalent

Descripción del empleo

A leading travel services company in Mexico City is seeking a Customer Service Representative to assist customers with travel concerns. The successful candidate must be fluent in English and Spanish and possess a high school diploma. Responsibilities include communicating vital travel information, resolving conflicts, and operating computer systems. Flexibility to work various shifts, including weekends and holidays, is essential. This position offers local terms and conditions of employment.