Trainer AI

Sutherland; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology solutions company is seeking a Trainer focused on Organizational Change Management to design and deliver training programs that facilitate the integration of AI technologies. Candidates should have experience in training program development, change management, and possess excellent communication skills. This role is essential for preparing teams for digital transformation initiatives.

Formación

• 3+ years of experience in designing and delivering training programs.
• Strong understanding of change management principles.
• Experience with AI-related technologies is a plus.

Responsabilidades

• Design and develop training programs for customers and internal teams.
• Conduct training needs analysis and customize training content.
• Communicate effectively with stakeholders regarding training initiatives.

Conocimientos

Training Design

Change Management

Stakeholder Communication

Presentation Skills

Problem-Solving

Adaptability

Continuous Improvement

E-learning Platforms

Interpersonal Skills

Training Effectiveness Assessment

Educación

Bachelor's degree in a related field

Descripción del empleo

Overview

Trainer with a focus on Organizational Change Management and Digital Adoption will design, develop, and deliver training programs that empower customers and internal teams to successfully integrate AI technologies into their workflows. This role will ensure that all employees, managers, and leadership are well-prepared for the changes that digital transformation brings to their daily operations. The ideal candidate will combine expertise in training delivery with a solid understanding of change management principles, ensuring that programs are aligned with both technological and human adoption factors.

Report to: Organizational Change Manager or Organizational Change Management Lead (OCM Lead)

Responsibilities

• Training Design & Delivery
• Training Needs Analysis & Customization
• Stakeholder Communication
• Support & Engagement
• Measurement & Improvement

Qualifications

• Bachelor\'s degree in a related field (e.g., Computer Science, Business, Education, or Organizational Development). Advanced degrees are a plus.
• 3+ years of experience designing and delivering training programs, preferably in digital transformation or change management contexts
• Proven experience in leading organizational change, particularly in technology-driven transformations.
• Exposure to or experience with AI-related technologies is a plus, especially in understanding their application in business functions.
• Excellent presentation, communication, and interpersonal skills, with the ability to explain complex concepts in simple terms.
• Experience with instructional design, adult learning principles, and e-learning platforms.
• Ability to assess training effectiveness and adapt content to meet varying learner needs.
• Strong problem-solving skills and adaptability to changing priorities.
• Passionate about fostering a culture of continuous improvement and learning.
• Self-motivated, organized, and able to manage multiple training initiatives simultaneously.
• Certifications in AI, change management (e.g., Prosci, Copilot), or related fields is a plus.
• Strong English proficiency is required. Additional capability in Spanish, French, German, Japanese, Mandarin, or Italian is strongly preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.