Description
POSITION TITLE: Supply Chain Analyst
DIVISION: Industrial Solutions Division (ISD)
REPORTING TO TITLE: Supply Chain and Sales Administration Manager
Under supervision, coordinate supply chain functions including, but not limited to, communication with customers / suppliers and processing of orders, forecast, RMA's, billings, invoices and logistics / trade related items.
Work with warehouse on daily shipments and inventory control.
Maintain customer / supplier accounts and pricing data in SAP.
Assist with month end close.
ESSENTIAL FUNCTIONS
- Customer service / Inside sales.
- Order entry, forecast, logistics planning, billing, RMA's, other defective product related issues.
- Work with sales managers to coordinate product implementation from trial (PPAP) to mass production.
- Monitor open backlog and accounts receivable, make collection calls on any past due payments, resolve price discrepancies, short payments / overpayments.
- Calculate and process forecast for multiple products.
- Process trade sales orders and purchase orders to domestic / international suppliers based on customer firm orders.
- Process supplier invoices, work with vendor for any discrepancies.
- Process daily shipments / related documents and coordinate logistics for / with domestic / international customers and suppliers.
- Provide shipping instructions and related documents to suppliers / warehouse.
- Accurate and timely pricing and parts management in SAP.
- Processing of trade / operating expense invoices.
- Assist with month end closing and account (customer / supplier / accrual) maintenance.
- File maintenance.
- Trade compliance: Assist manager with new part classification / broker maintenance.
- Inventory control.
- Occasionally assist with general office duties.
EDUCATION, LICENSES, AND / OR CERTIFICATION REQUIREMENTS
- Bachelor degree or equivalent years of experience is required
EXPERIENCE AND TRAVEL REQUIREMENTS
- 2 years of experience in customer service and international operations (preferred in Automotive industry but not required)
- Experience and knowledge of SAP, Microsoft Excel, Word and Outlook
- International trade (import / export) experience preferred but not required
- Less than 10% travel required
SKILLS AND ABILITIES REQUIREMENTS
- Must read, write, and speak English fluently
- Must be a self-starter / proactive to meet customer requirements
- Must have the ability to work independently
- Must be detail-oriented
- Must be able to multi-task
- Must be able to work as a team
- Effective communication, presentation, negotiation, and problem solving skills are required
WORK ENVIRONMENT / POSITION RISKS
- Office
- Occasional travel to supplier, customer, warehouse sites
PHYSICAL AND MENTAL REQUIREMENTS
- Ability to read with or without accommodation
- Ability to listen and speak on the phone and in person with or without accommodation
- Ability to reach and move from place to place with or without accommodation
- Ability to sit for long periods of time
- Ability to look at a computer monitor for long periods of time