Station Manager Mexico City

DHL; Ciudad de México; Presencial; MXN 80,000 - 100,000; Jornada completa

Descripción de la vacante

A leading logistics company seeks a Station Manager in Mexico City to oversee all operational, financial, and administrative activities at the station. This role involves leading Air and Ocean Freight operations while ensuring regulatory compliance and fostering customer satisfaction. Ideal candidates should have at least 8 years of experience in freight forwarding, a bachelor's degree in a related field, and be bilingual in English and Spanish. Join a multicultural team and grow within a global organization.

Servicios

Training and development opportunities

Work in a multicultural environment

Opportunity to become a Logistics expert

Formación

• Minimum 8 years in a similar position with operational experience in freight forwarding.
• Experience leading multiple teams and developing long-term plans.
• Strong experience with customs processes and carriers in Mexico.

Responsabilidades

• Oversee all operational, financial, and administrative activities of the station.
• Lead day-to-day operations for Air Freight, Ocean Freight, and Value Added Services.
• Ensure compliance with Mexican customs regulations.
• Implement continuous improvement and operational excellence initiatives.
• Manage station P&L, including revenue and cost control.

Conocimientos

Bilingual English and Spanish

Strong customs processes knowledge

Leadership and team development

Operational excellence

Financial performance analysis

Educación

Bachelor’s degree in international Trade, Logistics, Supply Chain, or related field

Master's degree in Business Administration or related

Descripción del empleo

We are a great company to work for

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 480,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

Our division, DHL Global Forwarding in its daily business takes care of a variety of customers' logistics needs, Import and Export (Air, Ocean and Land) including Customs as well, from standardized logistics operations and multi-modal transport solutions to highly individualized industrial projects.

We are currently looking for our Station Manager located in México City.

What will be your main goal in this position?

Responsible for overseeing all operational, financial, and administrative activities of the station. This role ensures efficient coordination of logistics, freight forwarding, and customer service function while maintaining compliance with company policies, industry regulations, and service quality standards. The Station Manager leads cross‑functional teams to achieve operational excellence, profitability, and customer satisfaction.

What will you do in this position?

• Lead day to day operations for Air Freight, Ocean Freight, and Value Added Services following DGF global processes and KPIs.
• Ensure compliance with Mexican customs regulations and other global regulatory standards.
• Implement First Choice / LEAN initiatives to drive continuous improvement, cost efficiency, and operational excellence.
• Lead and develop operational, customer service, import / export, and value‑added services teams according to DGF leadership principles.
• Serve as the primary escalation point for key customers, ensuring timely resolution of operational issues and maintaining DGF’s Customer Excellence standards.
• Partner closely with Sales and Key Account Management teams to support customer retention and growth.
• Build strong relationships with carriers, customs authorities, airports/ports, freight terminals, and logistics partners.
• Support the implementation of customer SOPs, KPIs, and QBR requirements.
• Manage station P&L, including revenue, cost control, productivity, and profitability indicators.
• Ensure accurate and timely billing, cost capture, and margin control according to GFF standards.
• Analyze financial performance and implement corrective actions to close gaps in revenue, cost, or quality metrics.
• Identify business development opportunities in collaboration with Sales and Product leaders.
• Ensure strict adherence to DPDHL’s compliance framework, anti‑corruption policies, sanctions screening, and data protection standards.
• Enforce Safety & Security protocols aligned with global GFF HSE and Security policies.
• Ensure accuracy of operational reporting, KPI tracking, and quality dashboards.

What can you bring to the position?

• Bachelor’s degree in international Trade, Logistics, Supply Chain, Business Administration, or related field.
• Minimum 8 years in a similar position, operational experience in freight forwarding leading multiple teams developing short to long‑term plans for optimizing the organization, function, or job‑family and the talent required to execute strategies.
• Strong experience working with customs processes, carriers, ground handlers, and regulatory authorities in Mexico.
• Master's degree in Business Administration or related.
• Bilingual English and Spanish.

Why should you join our team?

You will have the opportunity to work in an international company with a multicultural environment.

You will be able to explore our training and development opportunities and become a Logistics expert.

Please send your CV to the email provided in the “Company information” section.

Interested in participating?

Apply by this means.

CONNECTING PEOPLE IMPROVING LIVES

DHL is an equal opportunity employer. We evaluate applicants without distinction of race, religion, sex, sexual preference, disability, among other characteristics.

For this position, DHL Global Forwarding will only employ those who are legally authorized to work in Mexico. This is not a position for which relocation grant or visa sponsorship will be awarded.