Spanish Video Interpreter

Universal Language Service, Inc.; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A language service provider seeks a Spanish Video Remote Interpreter to handle audio and video calls in various sectors including healthcare and education. The role requires fluency in Spanish and English, strong customer service skills, and adherence to ethical standards. Candidates should have good listening and note-taking abilities, along with a professional demeanor during sessions. The position is fully remote, allowing you to work from home in Mexico.

Formación

• Must be fluent in both Spanish and English, with strong verbal skills.
• Ability to listen accurately and take notes during interpretation.
• At least 18 years of age and must complete proficiency assessment.

Responsabilidades

• Provide effective video and audio interpreting sessions.
• Capture data during interpreting sessions as required.
• Adhere to ethical standards and demonstrate cultural sensitivity.

Conocimientos

Fluent verbal communication skills in Spanish and English

Excellent listening and retention skills

Strong note-taking skills

Cultural sensitivity

Customer service aptitude

Educación

Degree or certifications in interpreting practices

National Medical Interpreter Certification

Descripción del empleo

Overview

Spanish Video Remote Interpreter (VRI)
Position: Spanish Interpreter
Location: Remote, work from home in Mexico
Job Type: Independent Contractor

Position Overview: The Spanish Medical VRI is responsible for handling on demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education, etc.

Responsibilities

• Provide effective video and audio interpreting sessions in a professional manner.
• Capture company provided data during interpreting session when required.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
• Strong aptitude and passion for customer service and interpreting.
• Maintain a professional demeanor throughout the video and audio sessions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Render exact and correct concepts and meanings according to interpreter protocol.

Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Spanish to English and vice-versa).
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Successful completion of a proficiency assessment or have a national certification.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment and setting.
• Must be at least 18 years of age.

Preferred Qualifications

• Ability to read and write in the requested languages.
• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Technical Requirements

• High speed internet connection, cable or fiber optic services preferred.
• HIPAA compliant workspace, with 4 walls and a door that locks.
• Computer must have a direct connection into the modem.
• Home office must have a blue or green backdrop.
• Workspace must be quiet, distraction free from people, pets or outside noise.