Spa Guest Experience & Upsell Pro

Hilton Worldwide, Inc.; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Mexico City seeks a Spa Receptionist to greet clients and manage a pleasant spa experience. Responsibilities include handling bookings, payments, and customer feedback. Candidates should demonstrate excellent customer service, attention to detail, and grooming standards. Prior spa experience is advantageous. Join a team dedicated to creating memorable hospitality experiences.

Formación

• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work professionally and helpfully.

Responsabilidades

• Greet and assist clients to deliver a pleasant experience.
• Manage customer feedback to improve services.
• Ensure compliance with health and safety regulations.
• Handle bookings and payments efficiently.

Conocimientos

Customer service

Attention to detail

Cleanliness standards

Descripción del empleo

A leading global hospitality company in Mexico City seeks a Spa Receptionist to greet clients and manage a pleasant spa experience. Responsibilities include handling bookings, payments, and customer feedback. Candidates should demonstrate excellent customer service, attention to detail, and grooming standards. Prior spa experience is advantageous. Join a team dedicated to creating memorable hospitality experiences.