Shift Area Manager, Amazon Logistics

Amazon; Hermosillo; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Hermosillo is seeking an Operations Manager to oversee the delivery station. The role involves leading a team, ensuring operational efficiency, and fostering a culture of inclusion. Ideal candidates will have management experience and a background in performance metrics. This position requires flexibility in scheduling and a commitment to safety and team development.

Servicios

Flexibility in working hours

Mentorship and career growth opportunities

Formación

• 1+ year of employee and performance management experience.
• Flexible schedule including weekends and nights.
• 1+ year of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Lead a multidisciplinary team in daily management of the delivery station.
• Ensure safety and productivity of the operations.
• Develop and resolve issues while adhering to quality goals.

Conocimientos

Employee management

Performance metrics

Process improvement

Fluency in English

Educación

Bachelor's degree or equivalent

2+ years of Amazon experience

Descripción del empleo

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Main Activities

• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities

You will be part of the Amazon Logistics Team, responsible for the day‑to‑day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders directly to customers.

Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

You are responsible for ensuring that you have a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Help in daily operations: Receive, scan, lift and move shipments up to 25 kg. Assign route shipments within the AMZL coverage area.

Support and assign job duties to Process Assistants.

Adapt to sudden changes and growth according to operational necessities.

Track and monitor sorting operation and driver dispatch.

Continually stand and/or walk an average of 5 miles daily.

Work in construction/distribution environments that may be noisy, unlit, unheated, and not air‑conditioned.

Key Job Responsibilities

You are the owner of your operation, you will lead a multidisciplinary team, you will be in charge of managing personnel supported by the HR team, you will take care of the safety and productivity of your station and you will be an agent of change for people and for the company.

A Day in the Life

After generating the weekly work plan of the operation, you will lead the operation shifts. A large part of your work and day‑to‑day is at night, and in shift your job is to ensure the safety of your work team, develop your team, meet quality goals, adhere to the work plan and resolve issues.

About the Team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

• 1+ year of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Speak, write, and read fluently in English.
• 1+ year of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.