Senior Executive Support Specialist
We are seeking a highly organized and proactive professional to serve as an Executive Support Specialist for our organization.
About the Role
The successful candidate will be responsible for managing a complex calendar, coordinating high‑stakes communications, and ensuring seamless execution of executive tasks.
Key Responsibilities
- Calendar and Scheduling: Manage a dynamic, cross‑time‑zone calendar; prevent conflicts and sequence priorities.
- Coordinate calls, meetings, meals, and events with clear briefs, objectives, locations/links, materials, and attendee confirmations.
- Build buffer times, travel time, and preparation windows; maintain an executive 'run of show'.
- Confirm attendees, locations/links, objectives, and outcomes.
- Communications and Follow‑through:
- Serve as liaison to internal/external stakeholders; draft and triage emails/messages in the executive voice.
- Capture decisions, action items, and deadlines; ensure timely follow‑up and closure.
- Maintain professional, brand‑aligned communication loops that enhance relationships.
- Travel and Logistics:
- Plan end‑to‑end domestic and international travel: flights, hotels, ground transport, dining, visas, and contingency plans.
- Create detailed itineraries and digital packets; monitor changes and re‑accommodations.
- Finance and Operations Support:
- Process bills, invoices, reimbursements, and expenses; liaise with accounting/finance and vendors.
- Support light bookkeeping and documentation for audits and tax prep as needed.
- Multi‑Business and Project Coordination:
- Coordinate across the executive's portfolio (investments, books, podcasts, speaking engagements, and other ventures).
- Manage vendor/partner relationships, contracts, deliverables, and timelines.
- Support content scheduling, outreach, and logistics for media, publishing, and events.
- Information and Knowledge Management:
- Maintain organized files, contacts, and knowledge bases; ensure information is current, searchable, and secure.
- Build Standard Operating Procedures (SOP) and checklists to streamline repeatable processes; propose improvements proactively.
- Confidentiality and Risk Management:
- Handle sensitive information with absolute discretion; manage access, permissions, and privacy.
- Anticipate risks (schedule bottlenecks, travel disruptions, reputational exposures) and propose mitigations.
Requirements
- 3+ years of experience supporting C‑level or high‑profile executives in fast‑paced environments.
- Demonstrated excellence in complex calendar operations, high‑stakes communications, and global travel.
- Exceptional written and verbal communication; ability to write clearly and concisely in an executive voice.
- Strong business judgment, discretion, and professionalism with VIP stakeholders.
- Demonstrated ability to anticipate needs, solve problems quickly, and operate with minimal guidance.
- High proficiency with productivity, CRM, finance, and automation tools; eager to learn and implement new systems.
- Experience coordinating across multiple businesses, media projects, and external partners.
- Bachelor's degree or equivalent experience preferred.
Benefits
- Availability for time‑sensitive requests; ability to support across time zones.
- Meticulous attention to detail, organization, and follow‑through; zero‑defect mindset.
- Ability to manage multiple priorities and deadlines while maintaining calm and clarity.
- Strong financial acumen for invoices, expenses, and vendor management.