Senior Concierge Corporate Travel Associate

IQVIA; Ciudad de México; Híbrido; MXN 809,000 - 1,080,000; Jornada completa

Descripción de la vacante

A global leader in healthcare intelligence is seeking a Senior Concierge Corporate Travel Associate to manage global travel arrangements and ensure seamless experiences for employees. This role requires a minimum of 5 years of corporate travel management experience, strong proficiency in GDS platforms, and advanced English skills. The ideal candidate will coordinate logistics, build itineraries, and manage travel disruptions while maintaining professional service levels. Flexibility is necessary for this hybrid role with travel involved.

Formación

• Minimum of 5 years experience in corporate travel management or concierge services.
• Ability to handle travel-related issues and emergencies efficiently.
• Flexibility and adaptability in a hybrid role.

Responsabilidades

• Coordinate global travel: flights, hotels, ground transport.
• Build seamless itineraries with dining, experiences, and activities.
• Track travel expenses and maintain vendor databases.
• Manage travel disruptions: rebookings, cancellations, emergencies.

Conocimientos

Corporate travel management

GDS platforms (Sabre, Amadeus, Travelport/Galileo)

Advanced English proficiency

Communication skills

IT skills

Herramientas

Concur

Descripción del empleo

About Our Team:

Join our dynamic Global Concierge Travel Team at IQVIA, where we are committed to delivering excellence in corporate events and travel management for our employees and clients worldwide. Our team ensures seamless event execution, vendor coordination, and travel logistics, creating impactful experiences.

Senior Concierge Corporate Travel Associate is responsible for managing global travel arrangements, crafting high-touch itineraries, and ensuring seamless travel experiences for IQVIA and non-IQVIA employees. This role requires exceptional organizational skills, industry expertise, and a passion for travel and service excellence.

Key Responsibilities:

• Coordinate global travel: flights, hotels, ground transport.
• Build seamless itineraries with dining, experiences, and activities.
• Gather traveler preferences and recommend tailored options.
• Ensure bookings align with budgets and company policies.
• Deliver high-touch, professional service across all channels.
• Provide detailed itineraries and real-time travel support.
• Maintain strong relationships with clients, vendors, and stakeholders.
• Manage travel disruptions: rebookings, cancellations, emergencies.
• Ensure compliance with pharma regulations and internal policies.
• Track travel expenses and maintain vendor databases.

Qualifications & Skills

Required:

• Minimum of 5 years of experience in corporate travel management or concierge services.
• Advanced English proficiency (Other languages are welcome).
• Strong proficiency in GDS platforms (Sabre, Amadeus, Travelport/Galileo).
• Ability to efficiently handle travel-related issues and emergencies.
• Exceptional communication and IT skills.
• Hybrid role requiring flexibility and adaptability.

Preferred:

• Experience in meetings & events (cross-training available).
• Knowledge of pharmaceutical travel compliance.
• Familiarity with travel booking tools (Concur preferred).
• Background in concierge or VIP services.

Additional Information:

This role may involve travel for onsite travel event coordination.

Flexibility in working hours may be required to accommodate event schedules.

Strong organizational and time-management skills are essential.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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