SaaS Account Specialist — Renewals & Growth (Hybrid)

Adecco; Puebla de Zaragoza; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology company located in Puebla, Mexico, is seeking an experienced Account Specialist with a strong background in SaaS sales. The candidate should be skilled in managing a portfolio of accounts, focusing on renewals and upselling. Responsibilities include building lasting customer relationships and using CRM tools like Salesforce for tracking. This role offers a competitive salary, unlimited commissions based on performance, and professional growth opportunities with a hybrid work model.

Servicios

Major medical insurance

Life insurance

Meal vouchers or food allowance

Additional vacation days

Continuous training and development

Formación

• Proven experience in SaaS sales (minimum 1 year).
• Experience in renewals, upsell, or managing recurring accounts.
• Ability to handle high volumes of accounts (200+).
• Strong digital skills and quick learning capability.

Responsabilidades

• Manage an existing customer portfolio, focusing on renewals and upsell opportunities.
• Build long-term relationships by understanding customer needs.
• Close renewal opportunities within the established cycle.
• Use CRM to track progress and manage opportunities.

Conocimientos

Commercial skills

Customer service orientation

Goal-oriented

Strong organization

Proficiency in CRM tools

Communication in Spanish and English

Herramientas

Salesforce

Descripción del empleo

A global technology company located in Puebla, Mexico, is seeking an experienced Account Specialist with a strong background in SaaS sales. The candidate should be skilled in managing a portfolio of accounts, focusing on renewals and upselling. Responsibilities include building lasting customer relationships and using CRM tools like Salesforce for tracking. This role offers a competitive salary, unlimited commissions based on performance, and professional growth opportunities with a hybrid work model.