Remote Travel Support Specialist

Sweetcarolinatravels; A distancia; MXN 602,000 - 861,000; Jornada completa

Descripción de la vacante

A travel services company is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote position, you will provide support before, during, and after trips, ensuring a smooth experience for travelers. Ideal candidates should possess strong customer service skills, be organized, and enjoy working independently. The role offers comprehensive training, growth opportunities, and access to travel-related perks, while being part of a supportive remote team.

Servicios

Comprehensive training

Growth opportunities

Access to travel-related perks

Supportive remote team environment

Formación

• Strong customer service skills and experience in travel, hospitality, or support roles.
• Comfortable working independently in a remote environment.
• Able to manage time and tasks effectively while maintaining customer satisfaction.

Responsabilidades

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries promptly and professionally.
• Assist with itinerary changes, cancellations, and updates.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Highly organized

Detail-oriented

Ability to learn new systems quickly

Passionate about travel

Descripción del empleo

A travel services company is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote position, you will provide support before, during, and after trips, ensuring a smooth experience for travelers. Ideal candidates should possess strong customer service skills, be organized, and enjoy working independently. The role offers comprehensive training, growth opportunities, and access to travel-related perks, while being part of a supportive remote team.