Remote Travel Concierge & Client Experience Lead

Live the Dash Travel; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel services company is looking for a Remote Travel Client Experience Representative to enhance customer satisfaction throughout the travel process. The role involves responding to client inquiries, assisting with bookings and changes, and providing crucial travel information. The ideal candidate will have a background in customer service, with a strong focus on an enjoyable client experience. This position offers a fully remote work environment and various travel perks.

Servicios

Fully remote flexible work environment

Training and ongoing support

Opportunities for professional growth

Access to travel perks and industry discounts

Supportive and collaborative team culture

Formación

• Excellent communication skills are essential for client interactions.
• Experience in customer service is required; travel or hospitality experience preferred.
• Ability to work independently in a remote environment.

Responsabilidades

• Respond to client inquiries via various communication channels.
• Assist clients with travel bookings and changes.
• Provide accurate travel information and confirmations.

Conocimientos

Excellent written and verbal communication skills

Customer service experience

Organizational skills

Booking platforms and CRM tools

Client-focused mindset

Descripción del empleo

A travel services company is looking for a Remote Travel Client Experience Representative to enhance customer satisfaction throughout the travel process. The role involves responding to client inquiries, assisting with bookings and changes, and providing crucial travel information. The ideal candidate will have a background in customer service, with a strong focus on an enjoyable client experience. This position offers a fully remote work environment and various travel perks.