Remote Telco Fraud Analyst: Protect & Optimize Network

Vonage; A distancia; MXN 1,277,000 - 1,643,000; Jornada completa

Descripción de la vacante

A global cloud communications leader is looking for a Telco Fraud Analyst in Mexico. This role involves detecting and investigating fraud incidents, analyzing customer accounts and traffic for anomalies, and collaborating with cross-functional teams to strengthen fraud prevention strategies. Candidates should have 3+ years of relevant telecommunications experience and a degree in related fields. This position requires flexible working hours, including one weekend day per week.

Formación

• 3+ years of experience in telecommunications or fraud detection.
• Degree-level education or equivalent in relevant fields.
• Understanding of fraud concepts and willingness to learn.

Responsabilidades

• Detect and investigate fraud incidents across communication platforms.
• Monitor and analyze traffic for suspicious behavior.
• Collaborate with teams to strengthen fraud controls.

Conocimientos

Experience in telecommunications

Fraud detection knowledge

Data analysis

Communication skills

Educación

Degree in telecommunications or related field

Herramientas

Excel

Analytics tools

Descripción del empleo

A global cloud communications leader is looking for a Telco Fraud Analyst in Mexico. This role involves detecting and investigating fraud incidents, analyzing customer accounts and traffic for anomalies, and collaborating with cross-functional teams to strengthen fraud prevention strategies. Candidates should have 3+ years of relevant telecommunications experience and a degree in related fields. This position requires flexible working hours, including one weekend day per week.