Remote Sales Representative

MCI; Torreón; A distancia; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading business services provider is seeking Remote Sales Representatives to engage with customers and promote products. Candidates must have a high school diploma, previous call center experience, and be fluent in English. This remote role offers a competitive compensation package and various employee benefits. Join us and thrive in a fast-paced environment.

Servicios

HMO Coverage

Career growth and learning

Performance and loyalty bonuses

Employee shuttle services

Formación

• Must be 18 years or older.
• Previous call center experience.
• Work from home experience.

Responsabilidades

• Make outbound calls to prospective and existing customers.
• Present and promote products and services effectively.
• Identify customer needs and recommend suitable solutions.

Conocimientos

Strong command of the English language

Excellent interpersonal skills

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Windows operating systems

Descripción del empleo

Overview

Remote Work-at-Home | Philippines

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you're a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office.

You’ll Also Need

• A high-speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work-from-home experience

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities:

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
The ideal candidates are highly motivated and dedicated and should possess the qualities below:

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

Conditions of Employment

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation & Benefits

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage
• Dental Coverage
• In-house dental assistance worth ₱5,000
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Other Details

Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. The employee is largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects; move objects from place to place; hold onto objects; and move or exert force up to forty (40) pounds.

Reasonable Accommodation

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. If reasonable accommodation is needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. We also provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. MCI has ten business process outsourcing facilities and employs 10,000+ people with 150+ client partners across North America and internationally.

Disclaimer

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of duties, responsibilities, skills, or qualifications. The employer reserves the right to revise this description at any time. This job description is not a contract of employment, and either party may terminate employment at any time, for any reason.