Remote Saas Support Engineer

Bqe Software; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading software company is seeking a Customer Support Engineer to provide remote support for clients facing technical issues. The role requires excellent communication skills in English and a passion for problem-solving in a dynamic SaaS environment. Ideal candidates will ensure a positive product experience and will have opportunities for career growth within a collaborative culture.

Servicios

Opportunities for career growth

Collaborative culture

Formación

• Strong communication skills in English.
• Passion for problem-solving and helping clients.
• Experience in a fast-paced SaaS environment.

Responsabilidades

• Provide remote support for technical issues.
• Be the first point of contact for clients.
• Ensure a positive product experience.

Conocimientos

Excellent communication skills

Problem-solving

Experience in SaaS environment

Descripción del empleo

A leading software company is seeking a Customer Support Engineer to provide remote support for their innovative management solutions.

In this role, you will be the first point of contact for clients, helping them troubleshoot technical issues and ensuring a positive product experience.

Ideal candidates will have excellent communication skills in English, a passion for problem-solving, and experience in a fast-paced SaaS environment.

The position offers opportunities for career growth and a collaborative culture.