Remote Enterprise TAM — CX Architecture Lead

Zendesk, Inc.; A distancia; MXN 1,438,000 - 1,799,000; Jornada completa

Descripción de la vacante

A leading software company in Ciudad de México is seeking a skilled Technical Advisor to guide clients in transformative customer experience projects. This role requires over 12 years of technical expertise, with a proven track record in enterprise environments. The successful candidate will influence long-term strategies and mentor teams. Emphasizing work-life balance and community engagement, the company provides a supportive workplace. Proficiency in English is a must, with Portuguese as a valued addition.

Servicios

Work-life balance

Community engagement

Supportive workplace environment

Formación

• 12+ years of technical expertise in enterprise environments.
• Proven success in guiding customer experience projects.
• Ability to influence long-term strategies and mentor teams.

Responsabilidades

• Guide clients in transformative customer experience projects.
• Influence long-term strategies.
• Mentor teams within the organization.

Conocimientos

Technical expertise

Influencing strategies

Mentoring

Proficiency in English

Knowledge of Portuguese

Descripción del empleo

A leading software company in Ciudad de México seeks a skilled Technical Advisor to guide clients in transformative customer experience projects. This role requires 12+ years of technical expertise, with proven success in enterprise environments. Responsibilities include influencing long-term strategies and mentoring teams. The company emphasizes work-life balance and community engagement, providing a supportive workplace environment. Proficiency in English is required, while knowledge of Portuguese is a plus.