Remote Cloud Operations Manager - AWS & 24x7

CDW UK; A distancia; MXN 1,645,000 - 2,378,000; Jornada completa

Descripción de la vacante

A leading IT solutions provider is seeking a Manager, Cloud Operations to lead a global team providing 24x7 monitoring and support for AWS infrastructure. The ideal candidate will have over 5 years of experience, strong leadership skills, and a solid understanding of cloud environments. The role is 100% remote, allowing you to work from Mexico or the USA. If you're passionate about driving innovation in cloud services, this is the position for you.

Formación

• 5+ years experience managing support teams with AWS cloud environments.
• Proven leadership skills focusing on mentoring and team development.
• Excellent skills in customer relationship management.

Responsabilidades

• Lead a global team providing 24x7 monitoring for AWS infrastructure.
• Foster a culture of operational excellence and continuous learning.
• Manage team performance using KPIs and drive continuous improvement.

Conocimientos

AWS cloud management

Leadership

Incident management

Automation

Communication

Educación

AWS Associate Certification

Herramientas

New Relic

CrowdStrike

Descripción del empleo

A leading IT solutions provider is seeking a Manager, Cloud Operations to lead a global team providing 24x7 monitoring and support for AWS infrastructure. The ideal candidate will have over 5 years of experience, strong leadership skills, and a solid understanding of cloud environments. The role is 100% remote, allowing you to work from Mexico or the USA. If you're passionate about driving innovation in cloud services, this is the position for you.