Remote Call Center Supervisor - Lead, Coach & Drive Results

Vently Air; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A U.S.-based air quality company is seeking a Call Center Supervisor to oversee employee performance in customer service and sales. The role requires strong leadership skills to inspire and guide the team, handle training, and manage schedules. Candidates must have at least 2 years of supervisory experience and a high school diploma. This permanent position allows for remote work, offering a salary range of $17 to $25 per month.

Formación

• Must have strong leadership skills to inspire and guide employees.
• Experience in supervisory roles is required.
• Fluent in English for effective communication.

Responsabilidades

• Oversee employees' performance for customer service and sales.
• Train new hires and manage team schedules.
• Help resolve employee issues and customer disputes.

Conocimientos

Leadership skills

Problem-solving

Communication skills

Educación

High school or equivalent

Descripción del empleo

A U.S.-based air quality company is seeking a Call Center Supervisor to oversee employee performance in customer service and sales. The role requires strong leadership skills to inspire and guide the team, handle training, and manage schedules. Candidates must have at least 2 years of supervisory experience and a high school diploma. This permanent position allows for remote work, offering a salary range of $17 to $25 per month.