Quality Systems & Process Improvement Specialist

Caterpillar Financial Services Corporation; Nuevo León; Presencial; MXN 708,000 - 1,063,000; Jornada completa

Descripción de la vacante

A global manufacturing company is seeking a Quality Systems & Process Improvement Specialist to enhance quality excellence within the production value stream. This role involves designing and maintaining the Quality System, conducting thorough inspections, and leading initiatives that improve production efficiency. The ideal candidate should possess a degree and technical knowledge in quality systems, alongside strong analytical and communication skills. This position is based in Nuevo León, with an on-site work model, and may require additional hours during project challenges.

Servicios

Flexible work hours during projects

Formación

• Intermediate-Advanced English proficiency required.
• Knowledge of QMS (CQMS/ISO), APQP (PFMEA, Control Plan, SWES, MSA).
• Experience with quality tools like Pareto, 8D, FPY, PPM.
• Familiarity with manufacturing standards: GD&T, blueprint reading.

Responsabilidades

• Ensure quality excellence in the value stream.
• Design, maintain and improve the Quality System.
• Perform advanced inspections and analyses.
• Lead RCCA/A3 processes and implement corrective actions.
• Coordinate quality training and collaborate with teams.

Conocimientos

Attention to detail

Critical thinking

Effective communication

Planning and organization

Educación

Degree or equivalent experience

Herramientas

ETQ

SAP

Infinity

AQE

Descripción del empleo

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

As a Quality Systems & Process Improvement Specialist, you will be the go-to person for ensuring quality excellence within the value stream. Your mission will be to design, maintain, and improve the Quality System, ensuring compliance with international standards and defect prevention. This role combines technical expertise in quality tools and manufacturing processes with key soft skills such as critical thinking, effective communication, and adaptability to lead initiatives that directly impact production efficiency and reliability.

What You Will Do

• Precision and Attention to Detail: Perform advanced inspections, measurement system analysis (MSA), and validate CMM reports to ensure process and product accuracy.

• Critical Thinking and Problem-Solving: Lead RCCA/A3 processes, apply tools such as Pareto and 8D to identify root causes and define effective corrective/preventive actions.

• Communication and Teamwork: Coordinate quality training, present metrics (PPM, FPY, Scrap), and collaborate with cross-functional teams to implement improvements.

• Adaptability and Change Management: Participate in ramp-up of new lines, adjusting documentation and processes to operational changes.

• Planning and Organization: Maintain quality system documentation, schedule internal/external audits, and manage non-conforming material processes.

Required Profile

• Education: Degree or equivalent experience. (IMA, IIA, IMT, IMF, etc.)

• Languages: Intermediate-Advanced English.

• Technical Knowledge:

  • QMS (CQMS/ISO), APQP (PFMEA, Control Plan, SWES, MSA).
  • Quality tools: Pareto, 8D, FPY, PPM.
  • Manufacturing standards: GD&T, blueprint reading, machining and assembly processes.
  • Software: ETQ, SAP, Infinity, AQE.

What you Have

• Attention to detail + handling measurement equipment.

• Critical thinking + application of RCA and statistical tools.

• Effective communication + presenting metrics and team coordination.

• Adaptability + experience in ramp-up and process changes.

• Planning + document management and audits.

Desired Certifications

Lean/6 Sigma Green Belt, ISO 9001 Internal Auditor

Additional Information

• Location: Ciénega de Flores, Nuevo León facility.

• Work Model: On-site, five days a week. Candidate is expected to provide support during weekends or extended hours depending on project challenges.

Final details:

Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or HIV tests as requirements for entry, permanence, or promotion in employment.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social media.

Posting Dates:

January 13, 2026 - January 24, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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