OVERNIGHT Spanish Video Interpreter

Universal Language Service, Inc.; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

An interpreting services provider is seeking a Remote Spanish Interpreter responsible for providing effective video and audio interpreting sessions. The ideal candidate should be fluent in Spanish and English, committed to customer service, and adept at adhering to ethical standards. This position requires a strong aptitude for interpreting, along with excellent listening and retention skills. A degree or certification in interpreting practices is preferred. Join us to support our diverse clients in an ethical and professional manner.

Formación

• Fluent in Spanish and English with strong verbal communication skills.
• Pass proficiency assessment or hold a national certification.
• Knowledge of ethics and standards of practice.

Responsabilidades

• Provide video and audio interpreting sessions professionally.
• Capture data during interpreting sessions when required.
• Adhere to ethical standards specific to interpreting.

Conocimientos

Fluent communication in Spanish and English

Listening and retention skills

Customer service aptitude

Educación

Degree or certifications in interpreting practices

Descripción del empleo

Job Title: Spanish Interpreter

Location: Remote, work from home in Mexico

Job Type: Independent Contractor

Overview

The Spanish Medical VRI is responsible for handling on demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education etc.

Responsibilities

• Provide effective video and audio interpreting sessions in a professional manner.
• Capture company provided data during interpreting session when required.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
• Strong aptitude and passion for customer service and interpreting.
• Maintain a professional demeanor throughout the video and audio sessions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Render exact and correct concepts and meanings according to interpreter protocol.
• Perform customer service duties (processing documents, phone calls, etc.) as directed.

Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Spanish to English and vice-a-versa).
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Successful completion of a proficiency assessment or have a national certification.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment and setting.
• Must be at least 18 years of age.

Preferred Qualifications

• Ability to read and write in the requested languages.
• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Technical Requirements

• High speed internet connection, cable or fiber optic services preferred.
• HIPAA compliant workspace, with 4 walls and a door that locks.
• Computer must have a direct connection into the modem.
• Home office must have a blue or green backdrop.
• Workspace must be quiet, distraction free from people, pets or outside noise.