Manager, Education and Certification

American Bus Association; Estados Unidos; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading trade association is seeking a Manager of Education & Certification to enhance their educational programs. This role requires strong leadership in education strategy, managing complex initiatives, and collaboration with industry experts. The ideal candidate will support member offerings and ensure alignment with organizational goals. This position allows for remote work and requires occasional travel to Washington, DC. Competitive benefits and a focus on professional development are offered.

Servicios

Competitive benefits package

Hybrid work schedule

Opportunities for professional development

Formación

• Proven ability to manage complex, multi-stakeholder initiatives without direct authority.
• Experience working with volunteer leaders, councils, or advisory groups.
• Background in industry education, workforce development, or standards-based training.

Responsabilidades

• Develop and maintain ABA’s education and certification framework.
• Coordinate certification development with councils, industry leaders, and subject-matter experts.
• Align Marketplace and other events with education and certification pathways.
• Lead ABA’s learning platform strategy and ensure high-quality learner experience.

Conocimientos

Experience leading education strategy

Strong understanding of adult learning principles

Excellent organizational skills

Communication and facilitation skills

Descripción del empleo

The American Bus Association (ABA) is seeking a strategic Manager of Education & Certification to lead the, and growth of the association’s education and certification programs for the bus and group travel industry.

Reporting to the Vice President of Membership & Marketing, this role owns ABA’s education and certification framework across all member types and councils, ensuring learning is practical, cohesive, and aligned with real-world member needs. Education and certification are core to ABA’s member value, supporting safety, operational excellence, and professional development across the industry.

This is a member-facing, field-informed role. The Manager works closely with ABA councils—particularly Driving Force and the Bus Industry Safety Council—along with staff and external partners to translate industry expertise into structured, scalable education and certification pathways. The role requires both strategic vision and hands‑on engagement, including attending in‑person meetings and learning directly from operators, safety leaders, and maintenance professionals.

Key Responsibilities

Education & Certification Strategy

• Develop and maintain ABA’s organization‑wide education and certification framework
• Serve as the central point of accountability for education and certification governance
• Coordinate certification development with councils, industry leaders, and subject‑matter experts
• Establish certification requirements, assessments, renewal processes, and documentation standards
• Act as a strategic advisor to councils, helping translate expertise into structured, scalable programs
• Align council‑led education with ABA’s broader learning strategy and reduce duplication

In‑Person Education & Events

• Partner with the Meetings & Events team to strengthen education at ABA meetings
• Align Marketplace and other events with education and certification pathways
• Support the design of educational tracks that connect in‑person learning to year‑round programs
• Identify opportunities to extend successful in‑person education into scalable formats

Learning Platform & LMS Oversight

• Lead ABA’s learning platform strategy, including oversight of external LMS partners
• Ensure a high‑quality learner experience and effective delivery of education content

External Education Partnerships

• Manage relationships with education and training partners, including regulators, trainers, manufacturers, and industry experts
• Determine when to curate, license, or partner on content rather than build internally

Member Value & Revenue Alignment

• Collaborate with Membership and Marketing to position education and certification as core member benefits
• Support recruitment, retention, and engagement through education offerings
• Help develop sustainable pricing models for certifications and premium education
• Ensure accessibility for small and emerging members

Qualifications

• Experience leading education strategy, certification programs, or professional development initiatives
• Strong understanding of adult learning principles
• Proven ability to manage complex, multi‑stakeholder initiatives without direct authority
• Experience working with volunteer leaders, councils, or advisory groups
• Excellent organizational, communication, and facilitation skills

Preferred Experience

• Association, nonprofit, or transportation experience
• Oversight of certification or credentialing programs
• Experience working with LMS vendors or external education partners
• Background in industry education, workforce development, or standards‑based training

About ABA

ABA is headquartered in Washington, DC, with a hybrid work schedule. This position may be based remotely, with quarterly travel to DC for strategic planning and staff meetings. We offer a competitive benefits package designed to attract and retain top‑tier professionals committed to excellence.

The American Bus Association is an equal opportunity employer.

The American Bus Association (ABA) is a 501(c)(6) trade association representing the North American private bus, group travel, and tourism industries. ABA unites bus operators with their partners—manufacturers, tour operators, destinations, attractions, hotels, DMOs, and travel partners—under one association. We serve as the industry’s definitive forum for connection, business growth, and results.

We champion bus and group travel by advocating for a stronger industry, supporting member success, and providing meaningful opportunities for collaboration. Through cross‑sector events, industry research, educational programming and certifications, and policy advocacy, ABA helps members connect people with places and move communities forward.