Linux Desktop & Devices Support Engineer — Global, Impact

Canonical; A distancia; MXN 1,209,000 - 1,556,000; Jornada completa

Descripción de la vacante

A leading open source software provider is looking for a Linux Engineer/Administrator in Mérida, Yucatán. You will provide technical support for customers leveraging the Ubuntu platform, handling complex issues effectively and ensuring high customer satisfaction. This position requires strong skills in Linux troubleshooting and excellent communication. The company promotes a remote working environment with opportunities for personal development and team events twice a year.

Servicios

Personal learning and development budget of USD 2,000

Annual compensation review

Maternity and paternity leave

Employee Assistance Programme

Travel opportunities to new locations

Formación

• Experience with Linux integration with other environments.
• Ability to navigate effectively stack traces and logs.

Responsabilidades

• Investigate issues reported by customers.
• Work to resolve complex customer problems.
• Engage directly with customers to resolve issues.

Conocimientos

Linux troubleshooting

Professional written and spoken English

Customer support experience

Ability to learn quickly

Educación

Undergraduate degree in a technical subject

Descripción del empleo

A leading open source software provider is looking for a Linux Engineer/Administrator in Mérida, Yucatán. You will provide technical support for customers leveraging the Ubuntu platform, handling complex issues effectively and ensuring high customer satisfaction. This position requires strong skills in Linux troubleshooting and excellent communication. The company promotes a remote working environment with opportunities for personal development and team events twice a year.