Key Account Manager

ALPLA Group; Toluca; Presencial; MXN 547,000 - 821,000; Jornada completa

Descripción de la vacante

A leading global manufacturing company based in Toluca, Mexico, is seeking a candidate skilled in client relationship management and negotiation. The role involves ensuring a high level of service quality for clients, handling product pricing, and coordinating projects. Candidates should possess strong analytical skills and be proficient in English. The company offers a competitive salary and a comprehensive benefits package in a dynamic work environment conducive to professional growth.

Servicios

Competitive salary

Performance-based bonuses

Full benefits package above legal requirements

Opportunities for professional growth

Dynamic work environment

Formación

• Experience in negotiating tangible or intangible products or services.
• Ability to identify client needs and business opportunities.
• Strong analytical skills and excellent communication abilities.
• High level of flexibility, energy, and adaptability.

Responsabilidades

• Ensure continuous follow-up and adaptation of internal processes according to client requirements.
• Act as the main point of contact for clients, addressing project-related needs with urgency and quality.
• Provide end-to-end support including product pricing and project coordination.
• Collaborate with internal teams and suppliers for effective delivery.
• Maintain strong relationships with key accounts by delivering proactive service.

Conocimientos

Negotiation skills

Analytical skills

Communication skills

Interpersonal skills

Flexibility and adaptability

Creativity

Client relationship management

English proficiency

Descripción del empleo

What You Will Enjoy Doing

• Ensure continuous follow-up and adaptation of internal processes according to client requirements.
• Act as the main point of contact for clients, addressing project-related needs with a high sense of urgency and service quality.
• Provide end-to-end support to customers, including product pricing (focused on plastic products), order management, and project coordination.
• Collaborate closely with internal teams and suppliers to ensure timely and effective delivery of solutions.
• Maintain strong, long-term relationships with key accounts by delivering proactive, value-added service.

What makes you great

• Experience in negotiating tangible or intangible products or services.
• Ability to identify client needs and business opportunities.
• Strong analytical skills.
• Excellent communication and interpersonal abilities.
• High level of flexibility, energy, and adaptability.
• Capacity to develop creative and effective alternatives or solutions.
• Knowledge of plastic manufacturing processes.
• Experience in pricing strategy and product cost structure.
• Proven ability to follow up with existing clients and prospect new accounts.
• Advanced English proficiency (written and spoken).

What you can expect working with us

• Competitive salary and performance-based bonuses.
• Full benefits package above the legal requirements.
• Opportunities for professional growth and career development.
• Dynamic and collaborative work environment.
• Direct involvement with strategic clients and high-impact projects.