Java Operations Support

Synechron; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global consulting firm seeks a Java Backend Developer with expertise in API development and operations support. The role includes overseeing system performance monitoring and resolving complex issues. Candidates should have experience with backend frameworks and cloud-native technologies, alongside knowledge of payment systems. Offered benefits include competitive compensation, training opportunities, and the possibility to work abroad, fostering a diverse and inclusive culture.

Servicios

Highly competitive compensation

12 days of paid annual leave

Commuter benefits

Extensive training opportunities

On-demand Udemy access

Formación

• Strong experience in Java backend development and API usage.
• Knowledge of Spring, Quarkus, Micronaut, or Vert.x frameworks.
• Experience with cloud-native technologies like Docker and Kubernetes.
• Good grasp of distributed systems and microservices architecture.
• Familiarity with software reliability engineering concepts.

Responsabilidades

• Oversees system performance monitoring and resolves complex issues.
• Investigates critical incidents and conducts root cause analysis.
• Implements preventative measures to maintain system integrity.
• Manages application maintenance including performance tuning.
• Collaborates with teams to ensure adherence to quality standards.

Conocimientos

Java backend development

API usage

Cloud-native technologies

Distributed systems understanding

Microservices architecture

Software reliability engineering

Monitoring and alerting

Database management

Problem-solving skills

Herramientas

Docker

Kubernetes

Prometheus

Grafana

Splunk

Descripción del empleo

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.Java Backend Developer with expertise in API development and operations support. The ideal candidate will have hands-on experience with modern backend frameworks, cloud-native technologies, and observability tools, combined with deep domain knowledge in Cards Payments systems. This role requires a strong focus on reliability engineering, distributed systems, and microservices architecture to ensure resilient and fault-tolerant financial transaction workflows.

The Role: Java Operations Support

Responsibilities

• Oversees system performance monitoring and proactively identifies and resolves complex issues to ensure optimal functionality
• Investigates and resolves of critical incidents and problems in systems and services, including root cause analysis.
• Implement remedies and preventative measures to maintain and enhance system integrity
• Manages application maintenance, including performance tuning, major enhancements, comprehensive backup and recovery processes, and developing and deploying preventative maintenance procedures
• Direct service support activities, including advanced access control, application installation, and retirement of outdated systems
• Monitor quality standards of documentation and reporting
• Monitor alerting and perform corrective action based on application run books.
• Collaborates with cross-functional teams to ensure adherence to quality standards during development and implementation phases
• Drives continuous service improvement by developing and maintaining best practices and knowledge repositories
• Coordinates disaster recovery testing and leads post-implementation reviews to ensure system resilience
• Able to work on shift duty (8-hour day shift between 6AM - 8PM) in a 24/7 support organization.

Requirements

• Java backend development with strong API usage experience
• (Spring / Quarkus / Micronaut / Vert.x or similar frameworks)
• Experience with cloud-native technologies – Docker, Kubernetes
• Solid understanding of distributed systems and microservices architecture
• Experience with software reliability engineering (SRE) concepts:
• Resilience and fault tolerance
• Monitoring and alerting
• Incident reduction and recovery
• Strong experience in code reviews, automated testing, and defect remediation
• Knowledge around data structures, algorithms, and problem-solving skills
• Must have domain knowledge of Cards Payments systems.
• Understanding of E2E workflows of Authorization approval and clearing & reconciliation processes
• Strong experience with Databases: NoSQL / Document DBs (Couchbase or similar), Relational DBs (PostgreSQL or similar)
• Observability tools: Prometheus, Grafana, Splunk and ELK (Elastic, Lomo, Kibana) logging framework

We offer

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 12 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• Savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Java Operations Support • Mexico City Metropolitan Area, Mexico