IT Support Field Technician - Decommissioning Project

Fortis Hayes; Polanco (Ranchería Mineral Polanco); Presencial; MXN 20,000 - 40,000; Jornada completa

Descripción de la vacante

A global technology firm is seeking experienced IT Support Field Technicians to assist in a large-scale project that involves decommissioning and disposing of data center hardware. Candidates should have proven experience with hardware from major vendors and excellent organizational skills. This role focuses on physical tasks and requires lifting equipment up to 50 lbs. The position is located in Mexico, Chihuahua, Polanco (Ranchería Mineral Polanco).

Formación

• Proven experience as an IT Support Technician or similar hands-on role.
• Ability to follow instructions and checklists with accuracy.
• Excellent organizational and documentation skills.

Responsabilidades

• Execute the physical decommissioning of IT assets across international sites.
• Update asset inventories ensuring a clear chain-of-custody.
• Adhere to client security policies and data destruction protocols.

Conocimientos

Experience as IT Support Technician

Practical experience with hardware decommissioning

Familiarity with HP, Dell, Cisco hardware

Attention to detail

Physical capability to lift equipment

Organizational and documentation skills

Educación

CompTIA A+ or equivalent certification

Descripción del empleo

Job Summary

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities

• Execute the physical decommissioning of IT assets including HP / Cisco / Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
• Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
• Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
• Adhere strictly to all client security policies and data destruction protocols.
• Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
• Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills

• Proven experience as an IT Support Technician, Field Technician, or similar hands‑on role.
• Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
• Familiarity with hardware from major vendors like HP, Dell, and Cisco.
• Ability to methodically follow instructions and checklists with a high degree of accuracy.
• Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
• Excellent organizational and documentation skills.

Preferred Qualifications

• CompTIA A+ or equivalent certification.
• Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
• Awareness of data security standards (e.g., NIST 800-88).