Human Capital Business Operations Sr. Analyst

Aon Corporation; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global consulting firm located in Mexico City is seeking an Operations Sr. Analyst in the Human Capital business. This pivotal role is involved in building and implementing contract lifecycle processes that support consulting teams. Responsibilities include drafting contracts, ensuring compliance, and optimizing processes to mitigate risks. Ideal candidates should have 3-5 years of relevant experience and strong collaboration skills. The firm emphasizes a hybrid work model and inclusive culture, offering comprehensive benefits.

Servicios

401(k) savings plan

Employee stock purchase plan

Comprehensive healthcare benefits

Tuition assistance

Employee assistance program

Formación

• Experience in Healthcare or Employee Benefits Industry.
• Ability to lead multiple projects simultaneously.
• Experience with contract management processes.

Responsabilidades

• Draft and manage contracts with favorable terms.
• Collaborate with internal teams for contract approvals and compliance.
• Continuously improve contract management processes.

Conocimientos

Strong analytical skills

Problem-solving abilities

Collaboration skills

High proficiency with Excel

Operational risk analysis

Educación

3-5 years in a commercially focused operations role

Herramientas

Excel

PowerPoint

SharePoint

Smartsheet

BI technologies

Descripción del empleo

Human Capital business, Operations Sr. Analyst

We are seeking a Human Capital business, Operations Sr. Analyst to join our North America Health Solutions Operations team and work in a hybrid work arrangement!

This opportunity is pivotal in building and implementing a new end-to-end contract life cycle process to support our client facing consulting teams and Account Executives. The role works in conjunction with our legal, compliance, data privacy and finance areas to ensure our client contracts are negotiated, implemented and executed in the most efficient way while mitigating business risks. The ideal candidate will have excellent attention to detail, strong communication and partnering skills, an orientation towards continuous process improvement and the ability to learn quickly.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like.

• Contract Drafting and Documentation Maintenance: Partner with Account Executives and Commercial client leaders to track and manage the contract lifecycle, ensuring favorable terms and conditions for the company. Partner with legal, procurement, finance, risk management, and data privacy teams to coordinate contract approvals. Identify potential risks in contract terms and conditions. Generate regular reports on operation status, performance metrics and compliance, please note, this is not an admin role.
• Team Collaboration: Join a collaborative and high-performance operations team to focus on drafting and reviewing benefits contracts. Implement strategies to optimize the contract lifecycle process, from initial contract review to execution and renewal. Ensure alignment of contract management practices with the company’s strategic goals and objectives. Address and resolve any concerns, issues or disputes which may arise during the contract period.

• Compliance and Risk Management: Follow through with the contract operations SOP , Partner with internal Legal & Compliance teams to ensure all contracts align with applicable laws, regulations, and company policies. Build and maintain a robust contract management database and tracking system for efficient monitoring, reporting, and renewal management. Conduct regular audits and assessments of contract performance and compliance.
• Improvement In Execution, Technology, and Innovation: Continuously assess and improve contract management processes to boost efficiency and effectiveness. Implement standard methodologies and innovative solutions to streamline contract workflows and reduce cycle times.
• Team Training and Collaboration: Create training materials and provide training to team members on contract management processes and best practices.

Please note we do not offer visa sponsorship for this role.

Skills and experience that will lead to success.

• Hands‑on experience of 3‑5 years of work experience in a commercially focused operations role, ideally within the Healthcare or Employee Benefits Industry.
• Strong analytical and problem‑solving abilities.
• Exposure to operations processing to ensure clarity, accuracy and compliance of benefits contracts from initiation through execution and closure.
• Operational risk analysis in relation to contract strategy.
• Experience with analysis of the financial aspects of contracts to optimize operational and financial performance.
• Ability to lead multiple projects simultaneously, while staying focused on expected outcomes.
• Strong ability to work collaboratively with partners at all levels.
• High proficiency level capabilities with Excel, PowerPoint, SharePoint and Smartsheet in a business setting.
• BI experience is desireable

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working‑style solutions, but we also recognize that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position XXX (ARL 6-7) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in Aon’s annual incentive plan in addition to base salary. The amount of any varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full‑time and regular part‑time colleagues, including, but not limited to a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long‑term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short‑term disability and optional long‑term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.