Hr.Learning.Learning Delivery.Director

Alorica; Región Centro; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

Una empresa de servicios globales busca un/a profesional para gestionar programas de formación a nivel mundial. El candidato ideal tendrá experiencia en el ciclo de vida de la formación, desde la evaluación de necesidades hasta la creación de contenido y evaluación posterior. Se requiere un alto nivel de inglés y habilidades de comunicación. La flexibilidad para adaptarse a cambios y la capacidad para gestionar proyectos son esenciales. Este puesto implica viajes y un horario flexible.

Formación

• Experiencia comprobada en gestión de formación y ciclo de aprendizaje.
• Inglés avanzado y excelentes habilidades de comunicación.
• Capacidad para adaptarse rápidamente a cambios en las necesidades del negocio.

Responsabilidades

• Gestionar la entrega de formación para nuevos empleados y formación continua.
• Realizar análisis detallados de necesidades para identificar objetivos de aprendizaje.
• Crear y reportar métricas de negocio como se manda.

Conocimientos

Gestión de proyectos

Comunicación efectiva

Adaptabilidad

Descripción del empleo

Descripción del trabajo

Summary Manage the planning, development, implementation, and measurement of training programs globally. Establish and execute strategic and tactical activities related to company-wide training programs. Responsible for analysis and post-training assessments to link training facilitation and curriculum effectiveness to key performance indicators and processes. Implement post-training strategies designed to improve and maintain performance expectations. Your day to day Plan, manage, and ensure training delivery (New Hire + Ongoing). Partner with all internal stakeholders and partners to support revenue growth and demands from the business. Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program. Plan and conduct detailed performance and compliance-to-plan reviews. Lead special projects related to new business developments that require specialized training attention. Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results. Create and report business information and metrics as mandated and perform other duties as assigned.

Requisitos

• Proven training & learning managerial background with experience in the training life cycle from content needs assessment, content creation, facilitation, and post training assessment.
• Advanced English with excellent communication skills.
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Ability to work a flexible schedule; travel required.
• Strong communication, project management and presentation skills.
• Ability to interpret large amounts of data and information to create and execute workable solutions.
• 3 months tenure in current position.
• No active written disciplinary actions or suspension, and not being under a performance improvement plan.