Head Of Staff (Remote)

Sophilabs; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A software development company in Tijuana seeks a Head of Staff to manage customer projects and optimize staffing performance. Responsibilities include ensuring project timelines are met, leading stakeholder meetings, and maintaining client relationships. Candidates must have strong project management skills and C1-Advanced English proficiency. Offers competitive salary, benefits including paid time off, and opportunities for career development. The role allows remote work from Monday to Friday.

Servicios

Competitive salary

10 days of paid time off

Wellness bonus

Laptop provided

Unlimited unpaid time off

Career development opportunities

Formación

• Experience in managing customer projects and ensuring success.
• Ability to foresee resource bottlenecks and balance project needs.
• Skills in optimizing staffing performance.

Responsabilidades

• Ensure customer projects meet timelines and milestones.
• Engage with key stakeholders regularly for process improvements.
• Maintain relations with customers, acting as the main contact.

Conocimientos

Project management

Stakeholder engagement

Resourcing optimization

Fluency in English C1-Advanced

Descripción del empleo

Head of Staff

We exist to help companies fulfill their purpose and create a meaningful positive impact.

Sophilabs was founded back in with a clear vision in mind : to build software for outstanding companies seeking perfectionist teams.

As we move forward, we continue to stress the importance of growing and improving ourselves to help more customers build great software.

Responsibilities

• Ensure customer projects meet required timelines and milestones to ensure customer success.
• Anticipate resourcing bottlenecks and balance the project needs versus technical constraints.
• Manage and optimize the staffing performance.
• Lead daily, weekly and monthly meetings with key stakeholders and team members.
• Maintain good relations with existing customers, act as a point of contact to the customers ensuring projects meet required timelines and milestone.
• Identify stakeholder expectations, conduct meetings, request feedback, and review processes to understand customer / project needs.
• Engage regularly with the management group to proactively improve resourcing processes.
• Fluency in English C1-Advanced (Must have).

Benefits

• You will earn US dollars every month.
• You have 10 days of paid time off, 7 holidays, and unlimited not paid time off.
• Wellness bonus.
• Long-term relationship with Sophilabs Inc. (indefinitely contract).
• You will be working with a US Company.
• Laptop provided by the company.
• Career development.
• Competitive salary according to your capacities and abilities.

Available to work Remotely Mon to Fri (9 A.M. to 6 P.M.)

Tipo de puesto: Tiempo completo

Schedule

• Turno de 8 horas