Head of Account Management LATAM - iGaming
BettingJobs is partnering with a leading multi-product content provider in the iGaming industry in their search for a Head of Account Management LATAM to join their team based remotely in LATAM.
Responsibilities
- Lead the LATAM Account Management function, maximizing revenues and ensuring alignment with company strategy.
- Build and maintain senior-level relationships with key customers and partners.
- Recommend and implement profitable initiatives across promotions, sales practices, and portfolio optimization.
- Monitor customer feedback and market trends, collaborating with Product, Marketing, and Operations to deliver tailored solutions.
- Define, track, and report KPIs, performance metrics, and revenue forecasts to leadership.
- Lead, coach, and develop the Account Management team, promoting excellence and customer‑centricity.
- Drive initiatives to grow customer lifetime value, enhance account performance, and strengthen regional market leadership.
- Improve account management frameworks, tools, and best practices for scalability and efficiency.
- Stay current on LATAM market trends, competitors, and regulations to guide strategy and identify growth opportunities.
- Represent the company at industry events to boost visibility and pursue partnerships.
- Liaise with internal teams to address client needs and ensure delivery of value‑added solutions.
- Proactively upsell new products and expand product adoption within existing accounts.
- Conduct periodic client reviews to assess performance and identify growth opportunities.
- Implement structured account management processes across the region.
- Lead commercial forecasting and regional planning to support revenue goals.
Requirements
- 5+ years' experience in Account Management, Sales, or Commercial Leadership in iGaming.
- Highly self‑motivated, innovative, and results‑driven.
- Proven leadership experience in target‑driven environments.
- Success managing high‑value accounts and driving revenue across multiple (ideally LATAM) markets.
- Strong understanding of LATAM online gambling trends, key operators, and regulations.
- Excellent negotiation, communication, and stakeholder management skills.
- Strategic thinker with strong analytical and problem‑solving abilities.
- Fluent in English and Spanish; Portuguese preferred.
- Highly organized with strong commercial acumen and ability to manage competing priorities.
- Willing to travel regionally and internationally.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Business Development
Industries: Gambling Facilities and Casinos
Locations: Mexico City Metropolitan Area, Bogota, D.C., Capital District, Colombia
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