Guest Service Expert

Marriott Hotels Resorts; Tulum; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hotel chain in Tulum is seeking Guest Service Experts to deliver memorable dining experiences for guests. Responsibilities include setting tables, serving food, and maintaining cleanliness. Ideal candidates are energetic, customer-focused, and enjoy creating a fun atmosphere. Join a vibrant team where your contributions are valued, and help shape incredible guest experiences in a lively environment.

Formación

• Ability to stand, sit, or walk for an extended time
• Ability to lift objects weighing less than or equal to 25 pounds without assistance
• Good communication skills with guests and kitchen staff

Responsabilidades

• Set tables and serve guests
• Ensure quality standards are met
• Maintain cleanliness in work areas

Conocimientos

Customer service skills

Ability to communicate effectively

Teamwork

Adaptability

Descripción del empleo

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always‑on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do‑it‑yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 25166101
• Job Category Food and Beverage & Culinary
• Posting Date 10/14/2025, 06:06 AM
• Job Schedule Full time
• Locations Av Coba Sur, Tulum, Quintana Roo, 77760, MX