Global Service Enablement Leader (Travel‑Ready)

Apollo.io; Ciudad de México; Híbrido; MXN 1,457,000 - 2,005,000; Jornada completa

Descripción de la vacante

A leading go-to-market solution provider is seeking a GTM Service Enablement Manager to lead training and coaching for service teams globally. This role involves developing training systems that ensure employees deliver a top-notch customer experience. Ideal candidates will have 4-7 years in leadership or training roles, excellent communication skills, and a readiness to travel 10-12 weeks per year. This position offers the opportunity to shape a high-performing enablement team while collaborating across functions.

Servicios

Growth support

Autonomy in work

Encouragement of bold ideas

Formación

• 4–7 years in leadership, training, or service operations roles.
• Experience in developing individuals through coaching.
• Strong facilitation and communication skills required.
• Ability to build scalable processes in fast-paced environments.

Responsabilidades

• Lead new-hire training and ongoing coaching for support teams.
• Build performance metrics and processes for training effectiveness.
• Conduct in-person workshops and training sessions globally.
• Collaborate with cross-functional teams to align training programs.

Conocimientos

Leadership

Training and development

Facilitation skills

Excellent communication

Process building

Descripción del empleo

A leading go-to-market solution provider is seeking a GTM Service Enablement Manager to lead training and coaching for service teams globally. This role involves developing training systems that ensure employees deliver a top-notch customer experience. Ideal candidates will have 4-7 years in leadership or training roles, excellent communication skills, and a readiness to travel 10-12 weeks per year. This position offers the opportunity to shape a high-performing enablement team while collaborating across functions.