Global Customer Advocate & Support Specialist

Preply; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

An innovative education technology company in Mexico is seeking a Customer Advocate to enhance user satisfaction. This role involves assisting users through written support and collaborating with product teams. The ideal candidate must possess proficiency in English, strong analytical skills, and a customer-centric mindset. The company offers competitive compensation, a dynamic work environment, and flexible working hours to support work-life balance, making this an excellent opportunity for personal and professional growth.

Servicios

Competitive compensation

Focus on personal development

Flexible working hours

Formación

• Must be proficient in English for effective communication.
• Strong analytical skills to solve user issues efficiently.
• A customer-centric mindset is essential for enhancing user satisfaction.

Responsabilidades

• Assist users through written support channels.
• Collaborate with product teams to enhance user experience.

Conocimientos

Proficiency in English

Analytical skills

Customer-centric mindset

Descripción del empleo

An innovative education technology company in Mexico seeks a Customer Advocate to enhance user satisfaction.

This role involves assisting users through written support and collaborating with product teams.

Candidates should possess proficiency in English, strong analytical skills, and a customer-centric mindset.

The company offers a dynamic work environment with competitive compensation and a focus on personal development.

Flexible working hours help support work-life balance, making this an excellent opportunity for growth.