Enterprise Sales Operations Analyst

Samsara; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Sales Operations Analyst to provide operational support for their enterprise sales organization. This role involves solving urgent sales issues, enforcing sales processes, and administering tools like Salesforce. Candidates should possess strong analytical skills, attention to detail, and a Bachelor’s Degree. The position is fully remote and requires a passion for impactful sales and collaborative teamwork.

Servicios

Competitive total compensation package

Health benefits

Flexible working options

Formación

• 2-3+ years of previous Sales Support or equivalent experience.
• 2-3+ years working with Salesforce.
• Comfortable working under time pressure and in ambiguous situations.

Responsabilidades

• Provide operational support to the sales organization.
• Solve time-sensitive sales pain points.
• Own enforcement of sales processes and policies.
• Work with internal stakeholders to support sales deals.
• Help administer sales tools.
• Champion and embed Samsara’s cultural principles.

Conocimientos

Problem-solving and analytical skills

Attention to detail

Strong written and verbal communication skills

Ability to multitask

Educación

Bachelor’s Degree

Herramientas

Salesforce

Descripción del empleo

Overview

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara helps improve safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing. We are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a smart, ambitious Sales Operations Analyst interested in helping to ensure the success of our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team. This is a remote position open to candidates residing in Mexico.

You should apply if

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will

• Provide comprehensive operational support to the sales organization, including but not limited to account and opportunity management and support case responses
• Solve time-sensitive sales pain points in the moment to get deals across the line
• Own enforcement of sales processes and policies
• Work cross-functionally with internal stakeholders to support sales deals and implement new initiatives
• Help administer sales tools, including Salesforce
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role

• Problem-solving and analytical skills
• Attention to detail
• Comfortable working under time pressure and in ambiguous situations
• Can quickly adapt to changes in the workplace environment
• Ability to multitask and organize multiple priorities at once
• Strong written and verbal communication skills
• Bachelor’s Degree

An ideal candidate also has

• 2-3+ years of previous Sales Support, or equivalent, experience
• 2-3+ years working with Salesforce

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or consult the accommodations page if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.